Graphics do not come through in the PDF

[Gutierrez, Anita]

Hi all,

This issue may have been discussed a month or two ago.  I've tried to search
the archives but unfortunately I can't access any posts earlier than
November.  (Is there a trick I'm missing?)

Windows XP
Frame 7.0p579
Acrobat 6.0 and 7.0 (several users of both versions have the same result)

We are having some trouble with graphics that originate as PNGs in a
PowerPoint template.  They travel from PowerPoint to Word to Frame with no
trouble, but when we PDF the Frame document, they appear either as a white
rectangle (in one case) or with a black background (in another).

Here are the steps and details:
1.  The graphics originated as PNGs--both are white text on a transparent
background.  They are overlaid on a green background for a white-on-green
effect.

2.  We can PDF the PPT template just fine; the graphics appear as they are
supposed to.

3.  We export the slides to Word.  The resulting word file can be printed or
PDF'd with no trouble; the graphics appear as they are supposed to.  

4.  We import the Word file into Frame (copied graphics, not referenced).
The resulting Frame file looks fine on screen and it can be printed
fine--the graphics appear as they are supposed to.  However ...

5.  When we PDF the Frame file, one appears as white text on a black
background (wrong effect) and the other appears as a solid white rectangle
(way wrong effect).

We've done this procedure a zillion times using other PowerPoint templates
and never had this problem.  I've compared all the settings I can see
between old templates and the new one at every stage (PPT, Word, Frame) and
can't see any differences.  If anyone can suggest a tip, trick, or solution,
I would be most grateful!

Thanks,
Anita



Anita Maria Gutierrez
Senior Technical Writer
Sage Software, Timberline Campus
15195 NW Greenbrier Parkway
Beaverton, Oregon 97006
anita.gutierrez at sage.com
Phone (503) 439-7286