PDF Page Size Issues

Lin Surasky Lin.Surasky at retalix.com
Tue Aug 1 14:24:17 PDT 2006


Hi there-

1. Couldn't reproduce elsewhere, nor can I reproduce in FM now!
2. I was creating a PS file using the Adobe PDF printer driver and
distilling.
3. Didn't have to re-boot. It "fixed itself." 

I did get an email from Penelope Perkins (thanks, Penelope!) who said
she searched her personal archives and found a message from you on this
that said to "check the dpi setting for the Distiller printer instance.
It should be no higher than 600 dpi and, in some cases, you may have to
set it to 300 dpi to work around this bug." 

I'm wondering if I inadvertently clicked a higher DPI setting when I was
poking around for my coworker, and then it "fixed itself" when I didn't
save the change? I'm sure it was some goofy user error, as that's
usually what happens when the computer is "magically" doing something
you swear you never told it to do.

At any rate, I managed to get the PDF out, and I'll research this
further if I can ever reproduce the error.

Thanks muchly!
-Lin

> -----Original Message-----
> From: Dov Isaacs [mailto:isaacs at adobe.com] 
> Sent: Tuesday, August 01, 2006 2:09 PM
> To: Lin Surasky; Framers (E-mail)
> Subject: RE: PDF Page Size Issues
> 
> Lin,
> 
> (1) Try creating PDF from some other application using the 
> same settings. Same problem?
> 
> (2) Were you using "save as PDF" or sending to Adobe PDF 
> printer driver instance or manually creating and distilling 
> PostScript?
> 
> (3) Reboot and try again. 
> 
> Let me know what you find from above.
> 
> 	- Dov
> 
> 
> > -----Original Message-----
> > From: framers-bounces+isaacs=adobe.com at lists.frameusers.com
> > [mailto:framers-bounces+isaacs=adobe.com at lists.frameusers.com]
> >  On Behalf Of Lin Surasky
> > Sent: Tuesday, August 01, 2006 1:44 PM
> > To: Framers (E-mail)
> > Subject: PDF Page Size Issues
> > 
> > Okay, this is a new one (at least for me...)
> > 
> > I had a deadline to submit a draft last Wednesday, which 
> was my last 
> > day before vacation. Wednesday afternoon, I finished the draft, 
> > created a PDF, and sent it off for review. Today is my 
> first day back 
> > in the office, and I have revisions to make that HAVE to be done 
> > TODAY. I've made all the changes in the FM (7.2 for 
> Windows) files and 
> > created the PDF to send off for final approval.
> > 
> > Except that I can't send it off for approval because the 
> page size is
> > 0.5 x 0.67 inches!! (The page size should be 8.5 X 11.) 
> This did not 
> > change in the source files, and I didn't make any changes to my 
> > distiller settings or to my printer driver instance. I even tested 
> > other Distiller settings, and they all do the same thing. The Print 
> > dialog box in FrameMaker says Scale to 100%, same as always.
> > 
> > Where else should I be looking to see what's wrong? I'm claiming I 
> > didn't make any changes to the printer/distiller settings, 
> but I *was* 
> > showing a co-worker a few things in there, so something may 
> have been 
> > inadvertently changed. BUT I can't see what's different 
> from before...
> > 
> > Anyone?
> > 
> > Thanks!
> > -Lin
> > 
> 



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