Error while importing Word documents

[Roosild, Heli]

Try saving the Word document as an earlier version of Word, and then try
opening it with Frame.  That usually works for us.

~Heli
QUADRAMED Corp.


-----Original Message-----
From: framers-bounces+hroosild=quadramed.com at lists.frameusers.com
[mailto:framers-bounces+hroosild=quadramed.com at lists.frameusers.com] On
Behalf Of Art Campbell
Sent: Wednesday, August 09, 2006 10:15 AM
To: Aruna Panangipally
Cc: framers at frameusers.com
Subject: Re: Error while importing Word documents

I don't know if the archives are up or not, but there are several
things that are recommended procedure that have been discussed /
recommended a number of times that you're not doing.

First, save the Word files as .rtf and open those in FM.
Second, Frame's Japanese .RTF import filter seems, for many people, to
work better than the straight RTF.
Third, some types of graphics in Word can confound the filters. If the
import seems to die at the same place, check and see if there's a
graphic embedded that you can remove and re-import.

Your memory problem / message: what are the system specifics? Is there
a reason to think that you're not running out of memory?

Art

On 8/9/06, Aruna Panangipally <apanangipally at yahoo.co.in> wrote:
> Hello all,
>
> We are having trouble while trying to import some Word 2000/2003
documents into FrameMaker 7.0. We
> tried both the "File->Open" and the "File->Import->File" methods.
>
> Contents of one file do get imported when we use the "File->Open"
method. But once you save and
> close the resultant FM file, we are unable to open it again. We get a
"Not enough memory to load
> the file" error.
>
> For all other files we get an "unable to complete translation" error.
>
> We even tried third party converters such as Filtrix but did not meet
with any success.
>
> Any suggestions on what we could do to complete the import.
>
> Thanks,
> Aruna
> TASC Consulting Pvt Ltd - Technical Writing, Courseware Development
and Training
>


-- 
Art Campbell
art.campbell at gmail.com
  "... In my opinion, there's nothing in this world beats a '52 Vincent
               and a redheaded girl." -- Richard Thompson
                             No disclaimers apply.
                                     DoD 358
_______________________________________________


You are currently subscribed to Framers as hroosild at quadramed.com.

Send list messages to framers at lists.frameusers.com.

To unsubscribe send a blank email to 
framers-unsubscribe at lists.frameusers.com
or visit
http://lists.frameusers.com/mailman/options/framers/hroosild%40quadramed
.com

Send administrative questions to lisa at frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.