cross-reference problem

[Rick Quatro]

Hi Janice

Do any of the documents give warnings when you open them; for example, 
missing fonts or graphics? When you open a FrameMaker document that has 
cross-references to other documents, it "silently" opens the other documents 
in order to resolve the cross-references. If the other documents have 
missing fonts or graphics, FrameMaker will not open them and will instead 
report unresolved cross-references.

There is a reliable way to check this: choose a single document that is 
giving you the unresolved cross-reference message and make sure it is 
closed. Then open all of the documents that are cross-referenced by this 
document. Now try to open the document and you shouldn't get any unresolved 
cross-reference messages. That is because all of the target documents are 
already open, so FrameMaker can easily resolve the cross-references to these 
documents.

Rick Quatro
Carmen Publishing
585-659-8267
www.frameexpert.com


----- Original Message ----- 
From: "Janice Cadel" <jcadel at hns.com>
To: <framers at lists.frameusers.com>
Sent: Thursday, January 26, 2006 11:19 AM
Subject: cross-reference problem


>
> We are using unstructured FM 7.0. Our book contains several chapters. The
> files were moved from one location to another location. When the writer
> opened up the book, he received an "unresolved cross-reference" message. 
> He
> did a Search on the unresolved-cross references and re-submitted the
> cross-references. He was able to generate the book, but the next time he
> opened the book, he received the "unresolved cross-reference" message
> again. It was the same cross-references. He corrected them again, and the
> whole cycle repeated itself. Does anyone have an idea of why this keeps
> happening and how we can resolve it?
>
> -----------------------------------------------
> Janice Cadel
> Principal Technical Writer/Editor
> Hughes Network Systems, LLC
> 11717 Exploration Lane
> Germantown, MD  20876
> 301-601-7434
> fax: 301-428-2801
> -----------------------------------------------