Cross References Dropped from PDF

Owen, Clint Clint.Owen at craneaerospace.com
Fri Jun 30 13:17:44 PDT 2006


FM 7.0p578 on Windows XP, Acrobat 6.0 Standard

We are having this strange problem on only one of three computers. Here is
the setup:

	The book consists of multiple chapters with mostly text and a few
graphics. The footer of every page has the document number inserted as a
cross reference from the title page. This way we change the number once and
it appears correctly on every page in the book. The whole book is 22
chapters but only 50 pages. 

	On one machine only, when you print the entire book to PDF or Save
As PDF some of the numbers do not show up in the PDF, even though they are
in the FM files. The numbers are there for the first 10 pages or so,
disappear for most of the book, then come back for the last few pages. It
happens on the same pages in the PDF every time.

	If you print just one of the files to PDF it works OK. If you print
the entire book on a different machine, it works fine.

The computers involved are similar, but not identical, Dells, 3.0 GHz (bad)
and 3.2 GHz (good), and both have 512 MB RAM. We used the system monitor to
watch CPU usage during the conversion, and saw several spikes to 100% for a
few seconds during the process on the suspect machine. The working machine
never went above 95%. Could the bad machine be losing data when the CPU is
maxed out? It seems too consistent for that. 

	We are completely baffled, and would appreciate any ideas you have.

Clint

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