printing garbage from FrameMaker file

Judy Keene jkeene at akonix.com
Tue May 30 10:43:07 PDT 2006


The problem files printed fine a month on the same printer and now have
some kind of bit problem which is invisible (most likely due to crashes
and recoveries). Other FM files in the same book print fine on the Xerox
printer so does not look like a print driver problem. 

-----Original Message-----
From: Schneberger, Joanne [mailto:Joanne.Schneberger at sage.com] 
Sent: Tuesday, May 30, 2006 10:27 AM
To: Judy Keene; 'framers at lists.frameusers.com'
Subject: RE: printing garbage from FrameMaker file

That sounds like a printer driver issue and nothing to do with
FrameMaker.
Try deleting and reinstalling the printer with a new driver.  You can
usually locate drivers from Windows Update or the manufacturer's web
site.
I've had a similar issue with a Konica printer which isn't compatible
with
Acrobat 7.0

-----Original Message-----
From: framers-bounces+joanne.schneberger=sage.com at lists.frameusers.com
[mailto:framers-bounces+joanne.schneberger=sage.com at lists.frameusers.com
] On
Behalf Of Judy Keene
Sent: Tuesday, May 30, 2006 12:10 PM
To: framers at lists.frameusers.com
Subject: printing garbage from FrameMaker file

Help! 

Some FrameMaker files look good but print a single line of garbage
letters per page (for reams of paper) to a Xerox printer but are OK
printing to the HP printer. I suspect that some of my FM crashes and
recovered files might have embedded something in those files but I do
not know how to repair them.  Please advise - thank you!! Judy

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