mailto: what am I doing wrong?

Charles Beck Charles.Beck at infor.com
Fri Oct 6 08:49:49 PDT 2006


Richard,

Try leaving out the double quotation marks ("). You don't need them in
this type of marker. 

Also, to be on the safe side, I would replace the spaces in the intended
subject line with: %20 This is because some email clients still have
trouble with programmed spaces. 

HTH, 
Chuck


-----Original Message-----
Subject: mailto: what am I doing wrong?

Microsoft Windows 2000 5.00.2195 Service Pack 4. FrameMaker 6.0p405. 
Acrobat Professional 7.0.8

I'm trying to create a mailto: link in FrameMaker that will be active in
the PDF.

I chose Special >> Hypertext..

In the Hypertext dialog, I selected Go To URL.

In the Syntax area I typed:

message URL "mailto:Thin.Film at inficon.com?subject=Thin Film Help"

Then I PDF the document.

When I click on the link in the PDF, my Lotus Notes opens, but the To: 
field is Film at inficon.com (it should be Thin.Film at inficon.com). 

There is nothing in the Subject: field (there should be Thin Film Help).

And my Internet Explorer browser opens, too, with a Action Cancelled
error screen (and mailto:Film at inficon.com is in the address field). I do
not want the browser to open.

What am I doing wrong? 

Thanks!
Richard


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