Disappearing text using Save As to PDF

[Art Campbell]

Jessica,

I've been participating in a minor way with several other writers on
this bug in the
Adobe User forum, and there may be a solid work-around.

Try this: Assuming some flavor of Windows, delete the font cache file at
C:\WINDOWS\system32\FNTCACHE.DAT. Reboot the machine to force the font
cache to rebuild. Distill the file(s) again.

The problem seems to be related to how Windows handles some JKC
(oriental character) fonts, which can be huge files. A few people say
they've affected a permanent fix by deleting these fonts from their
systems, but I haven't tested that. I can solve the problem by
deleting and rebuilding the cache, however. It doesn't seem to be a
permanent fix, although it will work for a while. And no one has
ventured an opinion on what, exactly, it the problem, although Adobe's
Acrobat people are treating it as a bug now.

Cheers,
Art




On 10/16/06, Jessica.Nealon at handheld.com <Jessica.Nealon at handheld.com> wrote:
> Thank you, Schlomo,
>
> I normally do print to .ps and distill using the watched folders feature.
> However, working on new development projects, I am constantly being asked
> for drafts of books other than the ones I am working on. Also, I often
> have to publish specific page ranges. When it was working, the Save As
> feature was a nice, quick shortcut.
>
> I did get the Save As to work by deselecting the Generate Tagged PDF and
> using the High Quality Print job option. The Press Quality job option
> still erased text--both inside and outside of tables--even with tagged PDF
> deselected.
>
> So odd.
>
> Jessica Nealon
> Technical Writer
>
>
>
>
> Shlomo Perets <shlomo2 at microtype.com>
> 10/15/2006 10:39 AM
>
> To
> Jessica.Nealon at handheld.com
> cc
> Framers at frameusers.com
> Subject
> Re: Disappearing text using Save As to PDF
>
>
>
>
>
>
> Jessica,
>
> You wrote:
>
>  > ... When I use Save As to PDF my books, whole chunks of text disappear
> in the
>  > PDF file. It appears to be totally random. For instance, one table will
>  > have several blank rows blank followed by competed rows.  ...
>
> Turn off "Generate Tagged PDF", which may cause some text to be invisible,
>
> in conjunction with "Save as PDF"
> (see http://www.microtype.com/FM_bugs.html#FM71 for a link to a sample
> file
> demonstrating this problem).
>
> Better yet, avoid using "Save as PDF" -- instead, print to a .ps file and
> distill.
>
> If the problem persists, additional items to check are the PS driver
> resolution and (less likely) the fonts being used.
>
>
> Shlomo Perets
>
> MicroType, http://www.microtype.com
> Training, consulting & add-ons: FrameMaker, Structured FM and Acrobat
>
>
>
>
>
>
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-- 
Art Campbell                                             art.campbell at gmail.com
  "... In my opinion, there's nothing in this world beats a '52 Vincent
               and a redheaded girl." -- Richard Thompson
                             No disclaimers apply.
                                     DoD 358