Error when try to generate help file from WWP

Tue Apr 24 07:21:32 PDT 2007

Anitha,

  I must have missed the question - all I see is the entire log contents.

  It appears that WWP (version? platform?) is unable to find the Support  folder, which is necessary to completely generate any help project. The  first thing I'd do is make sure that the D: drive listed in the log is  available during the build, and then make sure the Support directory  didn't somehow get deleted or otherwise hosed. If that doesn't work,  you may need to save the project as a template and create a new project  before trying to generate the help again.

  You might consider the expertise available at:
  http://www.groups.yahoo.com/subscribe/wwp-users/
  However, when you post there, the rules include posting only snippets  of logs and being sure to identify which version of WWP you're running  (e.g., release 2003 or ePub, v.8.0 or 8.6 or whatever, Pro or Standard,  for FM or Word, on Win or Mac).

  HTH
  Rene Stephenson

"Chandramohan, Anitha" <anitha.chandramohan at logicacmg.com> wrote:  Generate All began at 04/23/07 16:10:32.
An error occurred.  IMPORTANDEXPAND failed to read file D:/4/Support/Normal.asp.
An error occurred.  IMPORTANDEXPAND failed to read file D:/4/Support/Normal.asp.
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An error occurred.  IMPORTANDEXPAND failed to read file D:/4/Support/Normal.asp.
An error occurred.  IMPORTANDEXPAND failed to read file D:/4/Support/Normal.asp.
An error occurred.  IMPORTANDEXPAND failed to read file D:/4/Support/Normal.asp.
An error occurred.  IMPORTANDEXPAND failed to read file D:/4/Support/Normal.asp.
An error occurred.  IMPORTANDEXPAND failed to read file D:/4/Support/Normal.asp.
An error occurred.  IMPORTANDEXPAND failed to read file D:/4/Support/Normal.asp.
An error occurred.  IMPORTANDEXPAND failed to read file D:/4/Support/Normal.asp.
An error occurred.  IMPORTANDEXPAND failed to read file D:/4/Support/Normal.asp.
An error occurred.  IMPORTANDEXPAND failed to read file D:/4/Support/Normal.asp.
An error occurred.  IMPORTANDEXPAND failed to read file D:/4/Support/Normal.asp.
An error occurred.  IMPORTANDEXPAND failed to read file D:/4/Support/Normal.asp.
An error occurred.  IMPORTANDEXPAND failed to read file D:/4/Support/Normal.asp.
An error occurred.  IMPORTANDEXPAND failed to read file D:/4/Support/Normal.asp.
An error occurred.  IMPORTANDEXPAND failed to read file D:/4/Support/Normal.asp.
An error occurred.  IMPORTANDEXPAND failed to read file D:/4/Support/Normal.asp.
An error occurred.  IMPORTANDEXPAND failed to read file D:/4/Support/Normal.asp.
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An error occurred.  IMPORTANDEXPAND failed to read file D:/4/Support/Normal.asp.
An error occurred.  IMPORTANDEXPAND failed to read file D:/4/Support/Normal.asp.
An error occurred.  IMPORTANDEXPAND failed to read file D:/4/Support/Normal.asp.
An error occurred.  IMPORTANDEXPAND failed to read file D:/4/Support/Normal.asp.
An error occurred.  IMPORTANDEXPAND failed to read file D:/4/Support/Normal.asp.
An error occurred.  IMPORTANDEXPAND failed to read file D:/4/Support/Normal.asp.
An error occurred.  IMPORTANDEXPAND failed to read file D:/4/Support/Normal.asp.
An error occurred.  IMPORTANDEXPAND failed to read file D:/4/Support/Normal.asp.
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An error occurred.  IMPORTANDEXPAND failed to read file D:/4/Support/Normal.asp.
An error occurred.  IMPORTANDEXPAND failed to read file D:/4/Support/wwhelp/books.txt.
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An error occurred.  IMPORTANDEXPAND failed to read file D:/4/Support/Normal.asp.
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An error occurred.  IMPORTANDEXPAND failed to read file D:/4/Support/Normal.asp.
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An error occurred.  IMPORTANDEXPAND failed to read file D:/4/Support/Normal.asp.
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An error occurred.  IMPORTANDEXPAND failed to read file D:/4/Support/Normal.asp.
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An error occurred.  IMPORTANDEXPAND failed to read file D:/4/Support/Normal.asp.
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An error occurred.  IMPORTANDEXPAND failed to read file D:/4/Support/Normal.asp.
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An error occurred.  IMPORTANDEXPAND failed to read file D:/4/Support/Normal.asp.
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An error occurred.  IMPORTANDEXPAND failed to read file D:/4/Support/Normal.asp.
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An error occurred.  IMPORTANDEXPAND failed to read file D:/4/Support/Normal.asp.
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An error occurred.  IMPORTANDEXPAND failed to read file D:/4/Support/Normal.asp.
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An error occurred.  IMPORTANDEXPAND failed to read file D:/4/Support/Normal.asp.
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An error occurred.  IMPORTANDEXPAND failed to read file D:/4/Support/Normal.asp.
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An error occurred.  IMPORTANDEXPAND failed to read file D:/4/Support/Normal.asp.
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An error occurred.  IMPORTANDEXPAND failed to read file D:/4/Support/Normal.asp.
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An error occurred.  IMPORTANDEXPAND failed to read file D:/4/Support/Normal.asp.
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An error occurred.  IMPORTANDEXPAND failed to read file D:/4/Support/Normal.asp.
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An error occurred.  IMPORTANDEXPAND failed to read file D:/4/Support/Normal.asp.
Generating page 4-10-11.html...
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An error occurred.  IMPORTANDEXPAND failed to read file D:/4/Support/Normal.asp.
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An error occurred.  IMPORTANDEXPAND failed to read file D:/4/Support/Normal.asp.
Generating page 4-10-13.html...
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An error occurred.  IMPORTANDEXPAND failed to read file D:/4/Support/Normal.asp.
Generating page 4-10-14.html...
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An error occurred.  IMPORTANDEXPAND failed to read file D:/4/Support/Normal.asp.
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An error occurred.  IMPORTANDEXPAND failed to read file D:/4/Support/Normal.asp.
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An error occurred.  IMPORTANDEXPAND failed to read file D:/4/Support/Normal.asp.
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An error occurred.  IMPORTANDEXPAND failed to read file D:/4/Support/Normal.asp.
@WRITE successfully overwrote and appended data to file mkdirhier.txt.
@WRITE successfully overwrote and appended data to file toc.xml.
@WRITE successfully overwrote and appended data to file ix.xml.
@WRITE successfully overwrote and appended data to file alinks.js.
@WRITE successfully overwrote and appended data to file catalog.css.
An error occurred.  IMPORTANDEXPAND failed to read file D:/4/Support/wwhelp/books.txt.
@WRITE successfully overwrote and appended data to file books.xml.
An error occurred.  IMPORTANDEXPAND failed to read file D:/4/Support/wwhelp/settings.txt.
@WRITE successfully overwrote and appended data to file settings.xml.
An error occurred.  IMPORTANDEXPAND failed to read file D:/4/Support/files.txt.
@WRITE successfully overwrote and appended data to file files.xml.
An error occurred.  IMPORTANDEXPAND failed to read file D:/4/Support/topics.asp.
@WRITE successfully overwrote and appended data to file Topic Aliases Report.htm.
@WRITE successfully overwrote and appended data to file popups.js.
An  error occurred executing command "C:\Program Files\Quadralay\WebWorks  Publisher 2003 for FrameMaker\bin\wwhelp4" -wwhdata  "D:\4\Output\wwhdata" -wwhelp "D:\4\Output\wwhelp" -lineendings dos  -searchindex true.
WebWorks Help Indexer version 4.0.0.1194
Copyright (c) 2002-2003 Quadralay Corporation.
All rights reserved.
ERROR: Fatal Error at (file D:\4\Output\wwhdata\java\files.xml, line 1, char 1): Invalid document structure
Parsing D:\4\Output\wwhelp\books.xml.
ERROR: Fatal Error at (file D:\4\Output\wwhelp\books.xml, line 1, char 1): Invalid document structure
Parsing D:\4\Output\wwhelp\messages.xml.
ERROR: D:\4\Output\wwhelp\messages.xml does not exist or is not a file.
Parsing D:\4\Output\wwhelp\settings.xml.
ERROR: Fatal Error at (file D:\4\Output\wwhelp\settings.xml, line 1, char 1): Invalid document structure
@COPY could not locate file D:/4/Support/wwhelp.asp.
@WRITE successfully overwrote and appended data to file External URLs Report.htm.
Generate All finished at 04/23/07 16:13:33.

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