Need 8 Install Help

Dov Isaacs isaacs at adobe.com
Tue Aug 7 10:19:12 PDT 2007


Did you fully uninstall the beta test copy FIRST before trying
to install the "trial" version? If not, you are probably hosed
until you get a license.

	- Dov

> -----Original Message-----
> From: Randall Larson-Maynard
> Sent: Wednesday, August 01, 2007 1:03 PM
> To: framers at lists.frameusers.com
> Subject: Need 8 Install Help
> 
> I was a beta 8 tester.
> 
> Beta 8 expired yesterday. I downloaded the trial 8 copy and installed.
All went
> fine.
> 
> Started program, get splash screen for trial and since I have not
gotten a code
> yet, I click Continue Trial and then Next. I get a small dialog box
that says
> "Product license has expired."
> 
> Great....so I call India for support and they tell me to delete all
temp files.
> I do that, plus all the chk files. Still won't open past dialog box.
> 
> I tried setting my PC's clock, but then I get the same screen wanting
a code,
> which I do not have.
> 
> Anyone out there know the fix for this? Of course, I need to work with
Frame two
> hours ago!
> 
> --
> Randall Larson-Maynard
> Senior Editor/Curriculum Coordinator
> UC Davis, Office of the University Registrar
> RLLarsonMaynard(at)UCDavis.edu
> 530.752.6141
> Fax 530.752.0329
> Google Talk, AIM, & Yahoo! IM: rlarsonmaynard
> Registrar Editor SmartSite: https://sakai2.ucdavis.edu:8443/portal
> <https://sakai2.ucdavis.edu:8443/portal>



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