Need 8 Install Help

[Yves Barbion]

Same problem here:

   1. Uninstalled beta test copy first.
   2. Restarted Windows.
   3. Installed FM8 trial version.
   4. Started FM8 and I get to see the splash screen saying "You have 30
      days left in your trial period". Great! This gives me plenty of
      time to prepare a "what's new in FrameMaker 8" seminar for my
      FrameMaker trainees.
   5. Selected "Continue Trial" and clicked Next, but got the message
      "Product License has expired". Sigh!

Indeed Sarah, you were right in saying: "Caution for beta testers: 
Reports 
<http://lists.frameusers.com/pipermail/framers/2007-August/008766.html> 
on the frameusers list indicate difficulties with installing the trial 
version on a system that had a beta version installed."

So far for my "first impressions".


Yves Barbion 
Documentation Architect
Adobe-Certified FrameMaker Instructor
____________________________________

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skype: yves.barbion
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Dov Isaacs wrote:
> Did you fully uninstall the beta test copy FIRST before trying
> to install the "trial" version? If not, you are probably hosed
> until you get a license.
>
> 	- Dov
>
>   
>> -----Original Message-----
>> From: Randall Larson-Maynard
>> Sent: Wednesday, August 01, 2007 1:03 PM
>> To: framers at lists.frameusers.com
>> Subject: Need 8 Install Help
>>
>> I was a beta 8 tester.
>>
>> Beta 8 expired yesterday. I downloaded the trial 8 copy and installed.
>>     
> All went
>   
>> fine.
>>
>> Started program, get splash screen for trial and since I have not
>>     
> gotten a code
>   
>> yet, I click Continue Trial and then Next. I get a small dialog box
>>     
> that says
>   
>> "Product license has expired."
>>
>> Great....so I call India for support and they tell me to delete all
>>     
> temp files.
>   
>> I do that, plus all the chk files. Still won't open past dialog box.
>>
>> I tried setting my PC's clock, but then I get the same screen wanting
>>     
> a code,
>   
>> which I do not have.
>>
>> Anyone out there know the fix for this? Of course, I need to work with
>>     
> Frame two
>   
>> hours ago!
>>
>> --
>> Randall Larson-Maynard
>> Senior Editor/Curriculum Coordinator
>> UC Davis, Office of the University Registrar
>> RLLarsonMaynard(at)UCDavis.edu
>> 530.752.6141
>> Fax 530.752.0329
>> Google Talk, AIM, & Yahoo! IM: rlarsonmaynard
>> Registrar Editor SmartSite: https://sakai2.ucdavis.edu:8443/portal
>> <https://sakai2.ucdavis.edu:8443/portal>
>>     
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