Unavailable fonts issue

[Isabelle Lopez]

Hi Framers,
 
I'm sure this is a very novice question, but I need some help.
 
I'm running Windows XP (SP2), using unstructured FrameMaker 7.2.
 
Even though I've checked all the paragraph and character tags for stray
fonts and have generated a list of fonts for each file, I get a
"Document named xxx uses unavailable fonts..." message. The console
displays a font that I know is nowhere in my documents, so how do I get
rid of this pop-up? The more important issue is that because the
documents are reformated on opening because of substitution of fonts, I
get unresolved cross-references alerts on good refs every time I reopen
saved files.
 
Hope this all makes sense. If not and you're able to help, please feel
free to email me.
 
Regards,
 
IRL
ilopez at texasbar.com