Trouble with cross-references

[pearlrosenberg at nc.rr.com]

Richard,
I think this is on the right track. When I open the files, every one 
displays a msg saying the file uses unavailable fonts and that 
clicking OK will reformat the file with available fonts. I've click OK 
for every file numerous times and the files open and before I close 
them, I save them, but the next time I open them, I get the same 
messages.
How could I have created the files with unavailable fonts? And more 
importantly, how do I fix this? This is particulary important bec I 
anticipate many updates to this manual and this iteration will be the 
basis for the next.
Thanks in advance for your help.
Pearl

----- Original Message -----
From: "Combs, Richard" <richard.combs at Polycom.com>
Date: Wednesday, February 14, 2007 4:38 pm
Subject: RE: Trouble with cross-references
To: pearlrosenberg at nc.rr.com, framers at frameUsers.com

> pearlrosenberg at nc.rr.com wrote: 
> 
> > I have a book with 17 chapters. Every time I open the 
> > chapters in it, for six of the chapters I get a message that 
> > there are unresolved cross-references. There are six other 
> > chapters with cross-references that do not generate this message.
> > 
> > Each time, I search for the unresolved cross-references 
> > (every cross- reference in each of these chapters), 
> > double-click on each, replace it with the one in the 
> > cross-reference dialog box, and save the file. 
> > Then I save all the files in the book and save and close the 
> > book. The next time I open the book, the same 
> > cross-references are unresolved again.
> 
> It's possible that the problem lies with the destination files, 
> not the
> files containing the xrefs. 
> To check or update an xref, FM must "silently" (in the background,
> without you noticing) open the file that the xref points to. If that
> file has a problem like a missing font or graphic, FM can't open the
> file silently, so it can't check the xref's destination ("resolve" 
> it).Once you open the file, responding to the dialog about missing 
> fonts or
> whatever, the xref is no longer unresolved. 
> 
> Try this: From the book file, hold down the Shift key and click 
> File >
> Open All Files in Book. If I'm on the right track, you'll be prompted
> about missing fonts or something before some of the files open. Once
> they're all open, a search for unresolved xrefs won't find any. 
> 
> HTH!
> Richard
> 
> 
> ------
> Richard G. Combs
> Senior Technical Writer
> Polycom, Inc.
> richardDOTcombs AT polycomDOTcom
> 303-223-5111
> ------
> rgcombs AT gmailDOTcom
> 303-777-0436
> ------
> 
> 
> 
>