Way OT for Friday: Introducing new media to users

[Karen Mardahl]

Hi Steve

On 2/16/07, Steve Rickaby <srickaby at wordmongers.demon.co.uk> wrote:
> <http://www.youtube.com/watch?v=eRjVeRbhtRU>

You really need to try and pick your way through the original Norwegian version.
http://www.youtube.com/watch?v=zotTf0G9STM

It includes 15 more seconds.
IT guy: Where's the support documentation that came with the "package"?
User: What documentation?
IT guy: Ah, here it is is. (Finds and places little book in front of user.)
User: Same problem again. Can't open it.
IT guy: Hmmm. We have something else to think about [now]. [He mumbles
slightly, but that seems to be the gist of what he says.]

Just illustrates how documentation is often cut out of the picture -
here quite literally! ;-)

regards, Karen Mardahl