Cannot launch distiller to create PDF file

[Dov Isaacs]

If in fact it works "sometimes" but not others, the problem
has nothing to do with having multiple distillers on your
system. If you installed the standalone version of Distiller
that came with FrameMaker, it would be available to uninstall
from the Add/Remove programs control panel.

I would suggest that for reliability, you print to the
Adobe PDF PostScript printer driver instance in lieu of
using the "save as PDF" feature. Please advise if that works
consistently.

	- Dov
 

> -----Original Message-----
> From: Adam Schweitzer
> Sent: Friday, June 15, 2007 5:49 AM
> 
> I am having a problem trying to save Frame documents as PDF 
> files using the File->save as command.  It seems to work 
> haphazardly - sometimes, a PDF is generated with no problem, 
> other times Frame keeps trying for quite a while (almost 
> appearing as if the program crashed, using 100% of the CPU), 
> eventually giving up after several minutes with the error 
> message "Cannot launch Acrobat Distiller to create PDF file". 
>  There does not seem to be any discernible pattern to suggest 
> to me why it might be failing.
>  
> I am running Framemaker 7.2p158 and Distiller 8.0 on Windows 
> XP Professional.
>  
> It has been suggested to me that this might be a result of 
> having multiple copies of Distiller installed on the system, 
> but I'm not sure how I would check that (Distiller doesn't 
> show up in Add/remove programs on it's own).
>  
>  
> Any ideas?
>  
> Thanks in advance,
> Adam Schweitzer
> Orenda Aerospace Corporation