radical revamping of techpubs

Bill Swallow techcommdood at gmail.com
Fri Oct 19 11:06:06 PDT 2007


People buy things out of need and want. If the quality sucks, and they
need it, what are they going to do? If an insulin pump eats batteries
at a 20% higher rate than advertised, the quality sucks, but that
doesn't mean that the product isn't needed. It's up to the company to
fix the quality flaws and bring the product up to market expectation.

No product is ever perfect. That's near impossible to do. But darn
close is attainable.

And quality is very much objective in most products given that you can
collect quality metrics on the products themselves, log bugs, measure
impact, etc.

On 10/19/07, Technical Writer <tekwrytr at hotmail.com> wrote:
>
> And yet people still buy it. If they did not, issues of quality would be irrelevant; only the "quality" items would be purchased, the "crap" would languish on the dealer shelves, and we would be working rather than having this discussion.http://www.tekwrytrs.com/Specializing in the Design, Development, and Production of:Technical Documentation - Online Content - Enterprise Websites

-- 
Bill Swallow
HATT List Owner
WWP-Users List Owner
Senior Member STC, TechValley Chapter
STC Single-Sourcing SIG Manager
http://techcommdood.blogspot.com



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