radical revamping of techpubs
Chris Borokowski
athloi at yahoo.com
Tue Oct 30 09:08:58 PDT 2007
As users become more technically savvy, they become less dependent on
vague manuals and more interested in software with a smooth, intuitive,
powerful interface and reliable function. See blog post on this issue:
http://user-advocacy.blogspot.com/2007/10/users-replacing-specialists-in-it-and.html
--- Rene Stephenson <rinnie1 at yahoo.com> wrote:
> The involvement of TW/doc mgr early on is not initially
> for writing the doc as muc as it is for user advocacy, sanity checks
> of UIS or other specs from a user-driven perspective, as well as
> getting buy-in and resource allocation far enough in advance that
> creating a remotely usable document is at all feasible. The later
> the TW is inserted into the process, the harder it is to create
> anything better than basic functionally-driven documents.
http://technical-writing.dionysius.com/
technical writing | consulting | development
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