I'm impressed with Adobe

[Tina Ricks]

Hi all,

 

Just thought I'd update the list. Over the last few weeks of working with
Frame 8, I've uncovered two bugs, the most recent of which was not being
able to create a PDF file (File > Save As PDF) when there is a generated
file in the book.

 

After I got a workaround from this list, I also got an email from a QA
person at Adobe, who is monitoring this list. I sent off my file to them,
and they have verified the bug and are working on a fix.

 

I've worked in software long enough to know that fixes don't happen
overnight, and that there has never been a perfect piece of software in the
history of the universe. I am impressed by their responsiveness though, the
fact that they are following this list, and they're actively paying
attention to bugs. 

 

Tina

 

tina ricks | kristina.ricks at verizon.net | 503-531-3233

technical writing and editing