I'm impressed with Adobe

[Art Campbell]

So John,
How's night school course in diplomacy going? The State Department
would be lucky to get you. ;- )

Cheers,
Art

On 9/14/07, John Sgammato <jsgammato at imprivata.com> wrote:
> Perhaps it is fair to be impressed with the responsiveness of the Adobe QA team,
> while maintaining a cautious optimism with regard to the Product Management Team...
>
> ________________________________
>
> From: framers-bounces+jsgammato=imprivata.com at lists.frameusers.com on behalf of Rick Quatro
> Sent: Fri 9/14/2007 1:05 PM
> To: Tina Ricks; framers at lists.frameusers.com
> Subject: Re: I'm impressed with Adobe
>
>
>
> Hi Tina,
>
> I appreciate your thoughts, but if you look at it from a larger perspective,
> Adobe shouldn't get too much credit here. FrameMaker has had PDF (another
> Adobe technology) integration for a long time and this should have been
> fixed before FrameMaker 8 was released. We are not asking for perfect
> software, but it should at least work as well as previous versions.
>
> Yes, we now know that FrameMaker is not dead. But it is evident that it is
> not getting a lot of Adobe's resources or attention, at least not compared
> to other Adobe products.
>
> Rick Quatro
> Carmen Publishing
> 585-659-8267
> www.frameexpert.com
>
>
> > Hi all,
> >
> > Just thought I'd update the list. Over the last few weeks of working with
> > Frame 8, I've uncovered two bugs, the most recent of which was not being
> > able to create a PDF file (File > Save As PDF) when there is a generated
> > file in the book.
> >
> > After I got a workaround from this list, I also got an email from a QA
> > person at Adobe, who is monitoring this list. I sent off my file to them,
> > and they have verified the bug and are working on a fix.
> >
> > I've worked in software long enough to know that fixes don't happen
> > overnight, and that there has never been a perfect piece of software in
> > the
> > history of the universe. I am impressed by their responsiveness though,
> > the
> > fact that they are following this list, and they're actively paying
> > attention to bugs.
> >
> > Tina
> >
> > tina ricks | kristina.ricks at verizon.net | 503-531-3233
> >
> > technical writing and editing
>
> _______________________________________________
>

-- 
Art Campbell                                             art.campbell at gmail.com
  "... In my opinion, there's nothing in this world beats a '52 Vincent
               and a redheaded girl." -- Richard Thompson
                             No disclaimers apply.
                                     DoD 358