I'm impressed with Adobe

[Art Campbell]

Probably the better question is when Acrobat revs, how extensive is
that product's QA with other inter-acting products? As I recall, there
are always a few issues that someone within Adobe overlooks -- When
Acrobat 8 shipped, the different default setting storage area was a
problem that should have been caught earlier, and then there's this
one. And there have been a couple others that surfaced...

I'd guess that the FM QA people aren't brought into the loop early
enough when Acrobat revs...

Art

On 9/14/07, Rick Quatro <frameexpert at truevine.net> wrote:
> Hi Tina,
>
> I appreciate your thoughts, but if you look at it from a larger perspective,
> Adobe shouldn't get too much credit here. FrameMaker has had PDF (another
> Adobe technology) integration for a long time and this should have been
> fixed before FrameMaker 8 was released. We are not asking for perfect
> software, but it should at least work as well as previous versions.
>
> Yes, we now know that FrameMaker is not dead. But it is evident that it is
> not getting a lot of Adobe's resources or attention, at least not compared
> to other Adobe products.
>
> Rick Quatro
> Carmen Publishing
> 585-659-8267
> www.frameexpert.com
>
>
> > Hi all,
> >
> > Just thought I'd update the list. Over the last few weeks of working with
> > Frame 8, I've uncovered two bugs, the most recent of which was not being
> > able to create a PDF file (File > Save As PDF) when there is a generated
> > file in the book.
> >
> > After I got a workaround from this list, I also got an email from a QA
> > person at Adobe, who is monitoring this list. I sent off my file to them,
> > and they have verified the bug and are working on a fix.
> >
> > I've worked in software long enough to know that fixes don't happen
> > overnight, and that there has never been a perfect piece of software in
> > the
> > history of the universe. I am impressed by their responsiveness though,
> > the
> > fact that they are following this list, and they're actively paying
> > attention to bugs.
> >
> > Tina
> >
> > tina ricks | kristina.ricks at verizon.net | 503-531-3233
> >
> > technical writing and editing
>
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-- 
Art Campbell                                             art.campbell at gmail.com
  "... In my opinion, there's nothing in this world beats a '52 Vincent
               and a redheaded girl." -- Richard Thompson
                             No disclaimers apply.
                                     DoD 358