OS X 10.4.11 -- can't import files from Word

[Steve Rickaby]

At 19:30 -0400 17/4/08, Louise Moritsugu wrote:

>I can open FrameMaker alright, but it won't import the French Word 
>files. The error message reads:
>
>"Mastersoft Error: From -Side Converter returned error 3"

If it helps at all (which it probably doesn't), my archives say that error 3 is 'illegal instruction error'. I.e. the code probably went mad after being presented with something it could not process.

Agree with Art's comments other than, as Louise is working on a Mac, the FrameMaker 8 demo won't help her a lot ;-) Louise... Art is right about the FrameMaker 7 filters being better, and I was recently impressed that I could import raw Word files in FrameMaker 7 for Mac with not only the tags intact, but also stuff like Word index markers.

Your only route to a FrameMaker 7 install is secondhand, for example via eBay. This is where I got my 6 -> 7 updater, legally, and it worked for me. However, a search today reveals only a FrameMaker 5.5 updater (yes, really!).

Hope this helps a bit.

-- 
Steve