TCS version of FM8 crashes repeatedly

[Diane Gaskill]

Hi everybody,

I recently installed the TCS (original version) on my new company laptop
(Lenovo/IBM Thinkpad T61P, XPSP2, 2.2GHz, 160GB HDD, 2GB RAM).
FM crashes repeatedly on any FM file that has unavailable fonts (same error
message and memory dump every time, and I have the dump).  Uninstalling and
reinstalling FM does not solve the problem, nor does a complete uninstall
and reinstall of the TCS.

I tried to install the available FM updates but they failed.  I suspect that
the updates for standard FM8 do not apply to the TCS version.  Does anyone
know about that?

Uninstalling the TCS version of FM8 and replacing it with the standard
version of FM8 works fine.  But of course, that is only a temporary
workaround and is not the correct solution for the problem.

Has anyone else experienced this?  Are there separate updates for the TCS
versions of FM8, AB8 and RH7?  The Adobe updater does not seem to find
anything.

BTW, commenting on the message below, whenever I install FM and AB, I always
install FM first and never install the PDF add on.  it's a waste of time.  I
install Acrobat after FM and that installation provides Distiller and
PDFmaker.

Thanks,
Diane
=================

-----Original Message-----
From: framers-bounces at lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com]On Behalf Of Bodvar
Bjorgvinsson
Sent: Thursday, June 05, 2008 2:08 AM
To: Dov Isaacs
Cc: Tim Lewis; framers at lists.frameusers.com
Subject: Re: Printing Error with FM


Sorry, and thanks for pointing that out, Dov. I did not read the thread
through.
I am relieved. :-)

Bodvar

On Wed, Jun 4, 2008 at 7:45 PM, Dov Isaacs <isaacs at adobe.com> wrote:
> Bodvar,
>
> You must read my response in CONTEXT to the thread. The OP wanted
> a solution to printing directly from FrameMaker to a PostScript
> language level 2 printer. In that case, EPS must be no more than
> language level 2. That being said, my original response recommended
> as the best solution to simply create PDF and print from Reader or
> Acrobat. With that solution PostScript language level 3 EPS is no
> longer a problem and should be what you import into FrameMaker
> documents.
>
>        - Dov
>
>> -----Original Message-----
>> From: Bodvar Bjorgvinsson [mailto:bodvar at gmail.com]
>> Sent: Wednesday, June 04, 2008 11:16 AM
>> To: Dov Isaacs
>> Cc: Tim Lewis; framers at lists.frameusers.com
>> Subject: Re: Printing Error with FM
>>
>> Hi Dov,
>>
>> This is new to me, as it has been stressed on many occations that the
>> EPS should be saved as PS language level 3. Almost all my EPSs are.
>> Could this be the thing that is causing me all the trouble these days
>> (see message thread "FM Crash chapter 4 page 5")?
>>
>> Regards,
>>
>> Bodvar
>>
>> On Wed, Jun 4, 2008 at 3:18 PM, Dov Isaacs <isaacs at adobe.com> wrote:
>> > .EPS files are "Encapsulated PostScript" containing a low resolution
>> > TIFF header and PostScript text. In the case of EPS saved from
>> > Illustrator, certain "private data" is stored in comments in the
>> > PostScript text from which Illustrator can properly "reopen" and "edit"
>> > the EPS files saved from Illustrator.
>> >
>> > If you are having problems with EPS files saved from Adobe Illustrator,
>> > check and make sure you are saving them as PostScript language level 2
>> > as opposed to PostScript language level 3. That is most likely the
cause
>> > of your problems!
>> >
>> >        - Dov
>



--
"It is impossible to make anything foolproof because fools are so
ingenious."
 -- Edsel Murphy, dec.
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