Conditional Text and Pagination Issues

[Kristy Nolan]

Hi, all!
 
Here is this week's question. At least, I hope it is the only one this
week.
 
Working in structured docs, but I don't think that is the issue (but
wouldn't guarantee it). We have conditional text for a student guide and
an instructor guide. The part that is conditional is an instructor note
that "lives" in the sidehead. 
 
First, I notice that the doc isn't following it's own rules about
widows/orphans. Set for three lines, but it is only keeping two words
with the graphic on the next page. I need that whole paragraph to go
with the graphic.
 
Second, if I flip back and forth between the conditions, it seems to
erase the rules I have applied and do its own thing. I have tried
Special/Page break/Top of Page. I have tried the pagination tab in the
Paragraph Designer with all combinations of Keep With. I can get it to
look right in student and to instructor, but lose everything if I go
back to student.
 
Any ideas what I am missing?
 
Thanks!
Kristy
 
Kristy Nolan
Publications Specialist
Ground Ops Publications DAL-3TR
Southwest Airlines
Dallas, TX 75235