FM8 and Acrobat Pro 9

[Mike Wickham]

> The unexplained crashes we get are of two sorts. One sort of crash is
> the one we get in Acrobat Pro 8, during the process of distillation,
> and then when we repeat our procedure, the distillation succeeds
> without any further problem. The other sort of crash is the one we
> get in the Adobe Reader, when we attempt to open the resultant PDF
> across the internet. Here, by way of an example, is an Acrobat 8 PDF
> that has been distilled out of a FM8 file, that has a history of
> three times out of four crashing the Adobe Reader when an attempt is
> made to access it on the internet using a fast cable connection (and
> then with perhaps the fourth attempt, opening perfectly without any
> problem): http://www.kouroo.info/kouroo/thumbnails/C/AlexanderChalmers.pdf
>

The PDF opened on the first try for me, using Acrobat 8 Professional (in IE7
browser window). I used PageDown to quickly view all 25 pages without
apparent problem.

You mentioned both Reader and Acrobat. Do you have both installed on the
same computer? If so, that may be your problem. Since version 6, Adobe has
insisted that no more than one version of Reader and/or Acrobat should be
installed on any one computer, due to possible conflicts. They do not 
support
such installations. If you have both on the same computer, or more than one
version of the same, you should uninstall them in reverse order, and then
reinstall only one copy of Acrobat or one copy of Reader.

Mike Wickham