What version of Frame to Get Started ?

[Susan Modlin]

Amen to that. 

Some additional caveats: even if you do everything exactly as Jeremy suggests below, you're still at risk. And you would be wise not to count on either eBay or PayPal to provide much help. If you buy an academic version even though the vendor has said it's not, eBay seems to view this as a case of mismatched expectations between buyer and seller, which is not its problem. And if you attempt to block a credit card payment to PayPal, be prepared for unremitting and increasingly unpleasant letters and emails. 

My hard won advice is don't even think about buying software on eBay unless you know and trust the vendor. It's not worth the risk.

...Susan


----- Original Message ----
From: Jeremy H. Griffith <jeremy at omsys.com>
To: "framers at lists.frameusers.com" <framers at lists.frameusers.com>
Sent: Thursday, May 15, 2008 4:35:42 PM
Subject: Re: What version of Frame to Get Started ?

On Thu, 15 May 2008 15:04:12 -0700, Dov Isaacs <isaacs at adobe.com> wrote:

>Please be careful wrt/ EBay software "purchases" - a large percentage
>of what is hawked on EBay is either pirated or stolen goods. Pirated
>includes simply copying disks and giving you the serial number as well
>as massive CD duplication efforts. In some cases what is being "sold"
>is a copy of a package that already has been upgraded and not eligible
>to be legally transferred to someone else. Before bidding on such an
>item, get proof that it is indeed a legal copy that can be legally
>transferred. Such information could be obtained from Adobe Customer
>Support given a name and serial number.

+1

If they won't give you the serial number, point out that the SN
is *not* the product key; you couldn't use it against them, unless,
of course, they *are* pirates.  ;-)

Another thing to watch for on eBay is "academic" versions, being
sold either by a student or by an academic vendor who doesn't
require a check of your credentials.  Most of the folks selling
those won't mention this little detail, so *always* ask, publically,
on the auction item's page.  Then, if they lie, you have some 
recourse.  Otherwise you don't.

The vendor *must* identify the item as "new" or "used".  Avoid
the used ones.  Adobe may allow license transfer, but that's not
a sure thing; the package may have been used for an upgrade, for
example.  If they claim "new", and you cannot register with
Adobe because it wasn't, file a claim against them with eBay,
PayPal, *and* your credit-card provider immediately on grounds 
of fraud.  Lots of people have shrinkwrap machines.  ;-)

eBay gives new meaning to "caveat emptor"...

-- Jeremy H. Griffith, at Omni Systems Inc.
  <jeremy at omsys.com>  http://www.omsys.com/
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