FrameMaker 8.0.3 Update Now Available (POSSIBLE WORKAROUND)

[Ann Zdunczyk]

What I did what start Frame. Checked for update, and once the update window
came up I closed Frame. Once I did this it loaded just fine.

Z 


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Ann Zdunczyk
President
a2z Publishing, Inc.
Language Layout & Translation Consulting
Phone: (336)922-1271
Fax:   (336)922-4980
Cell:  (336)456-4493
http://www.a2z-pub.com
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-----Original Message-----
From: framers-bounces at lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Art Campbell
Sent: Friday, May 16, 2008 11:14 AM
To: Linda G. Gallagher
Cc: Framers Self-Support
Subject: Re: FrameMaker 8.0.3 Update Now Available (POSSIBLE WORKAROUND)

If I were you, I'd put this on "hold" for a few days and wait until the
update is posted to the FM support download  site, and then try it manually.
http://www.adobe.com/support/downloads/product.jsp?product=22&platform=Windo
ws

It sounds as if something may have gotten munged during the download...
possible that the installer itself is corrupted. So I'd also delete the file
that automatic download brought in.

You may want to see if Control Panel > Add/Update Programs lists the update.
I don't have an 8 install handy so I can't check it.

Art

On Fri, May 16, 2008 at 10:51 AM, Linda G. Gallagher
<lindag at techcomplus.com> wrote:
> In case anyone is interested, I've tried and retried everything 
> everyone has suggested (thank you!), but I still cannot get the update 
> to run. I even grabbed the file locally and tried to run it. I've 
> tried after a reboot and after a complete shutdown and opening only 
> Acrobat or Captivate to try the update after the system comes back up.
Still no dice.
>
> Every single time, the error message comes up that FM is running, and 
> a poorly worded message with confusing buttons it is. Every single 
> time, no matter what I do, I can't get the update.
>
> And yet, when I first installed the suite, I was able to get all the 
> available updates with no problem.
>
> Are we having fun yet? =:o
>
>
> ~~~~~~~~~~~~~~~~~~~~~~~~~
> Linda G. Gallagher
> TechCom Plus, LLC
> lindag at techcomplus dot com
> www.techcomplus.com
> 303-450-9076 or 800-500-3144
> User guides, online help, FrameMaker and WebWorks ePublisher templates 
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
>
>
>
> -----Original Message-----
> From: Steve Rickaby [mailto:srickaby at wordmongers.demon.co.uk]
> Sent: Friday, May 16, 2008 2:13 AM
> To: Linda G. Gallagher; hfinger at handholding.com.au; 'Framers Self-Support'
> Subject: RE: FrameMaker 8.0.3 Update Now Available (POSSIBLE 
> WORKAROUND)
>
> Further to my previous mail, I have just 'permitted' yet another 
> installation of Adobe Bridge 1.0.3, then checked what version of 
> Bridge actually is installed.
>
> It's 1.0.4.6.
>
> Automatic updaters are great when they work. Apple's is first-rate.
>
> --
> Steve
>
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--
Art Campbell art.campbell at gmail.com
 "... In my opinion, there's nothing in this world beats a '52 Vincent and a
redheaded girl." -- Richard Thompson  No disclaimers apply.
 DoD 358
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