[Fwd: Haven't we learnt anything about usability design? [was "Re: default "reply-to-all"]]

[Hedley Finger]

<<DID IT AGAIN!
--Hedley>>

All:

>> Hedley is not asking for a "reply-to-all." What he, I and, no doubt,
>> > others want is "reply-to-list." In other words, when you click your
>> > Reply button, by default, messages are addressed to the list.
>>     
>
> You're making a distinction without a difference. Alan and Jeremy
> weren't speaking _literally_ about "reply-to-all," but _functionally_.
> Your "reply-to-list" goes to everyone on the list, so it functions
> exactly as Alan described.
>
> You haven't countered Alan's argument, just stated that you prefer
> something different. OK, noted. :-)
>   

So, if a message sent to the list also has some C.c.s, and I hit 
Reply-to-All in Thunderbird/Penelope, is that "reply-to-all-all"?  
Seriously.

Alan and Jeremy were not speaking metaphorically, functionally, 
allegorically, etc. about "reply-to-all" in the list.  What they were 
doing was misunderstanding my explanation of how I use my  email client 
for only the framers list and none other:

1    I hit the Reply-to-All button to get all the addresses in the To 
and C.c. fields.

2    I delete the fields I don't want, usually all of them except the 
list address.

3    I send the email.   So perhaps Alan and Jeremy were speaking 
operationally and figuratively.

Now if they had been speaking behaviourally, since every other list I 
subscribe to -- dozens of them (yes, I don't have a life) --  returns a 
Reply to the list, thus catering for the habitual behaviour of the 
millions of list users in the known multiverse who have become used to 
this and expect it.  Of course, there is always someone who will argue 
for the "technically" correct way of doing things rather than what meets 
people's expectations.  Which is why there are so many bad GUIs from 
developers who implement some ideological "pure" way rather than first 
asking what people do, what people want, and what people expect, and 
then implementing *that*.

Regards,
Hedley

P.S.  Bugger, just before sending this I noticed that the message was 
addressed to "Combs, Richard" and not the list.  Okay, let's correct the 
address yet again and send the message.

--

Hedley Finger

28 Regent Street   Camberwell VIC 3124   Australia
Tel. +61 3 9809 1229   Fax. (call phone first)
Mob. (cell) +61 412 461 558
Email. "Hedley Finger" <hfinger at handholding.com.au>


--

Hedley Finger

28 Regent Street   Camberwell VIC 3124   Australia
Tel. +61 3 9809 1229   Fax. (call phone first)
Mob. (cell) +61 412 461 558
Email. "Hedley Finger" <hfinger at handholding.com.au>


--

Hedley Finger

28 Regent Street   Camberwell VIC 3124   Australia
Tel. +61 3 9809 1229   Fax. (call phone first)
Mob. (cell) +61 412 461 558
Email. "Hedley Finger" <hfinger at handholding.com.au>