RANT: FrameMaker's "help" function

Combs, Richard richard.combs at Polycom.com
Fri Oct 3 13:46:19 PDT 2008


Deirdre Reagan wrote:
 
> I especially like this nugget of useful information: "forcing a page
> break [is] not part of the format; they are custom settings, which you
> make on a case-by-case basis."
> 
> Um, where?  How?
> 
> In case anyone here doesn't know, it's Table> Row Format > Start Row:.

Yeah, that seems to be Adobe corporate help standard these days. "You
can do X. You can do Y. You can even do Z." At least in the FM help,
half or more of the time, they _do_ tell you where and how. 

In the Acrobat help, there are fairly long topics that are nothing more
than enumerations of the capabilities and choices available to you,
without a hint of how you access them. 

And unlike FM, Acrobat gets its menus reshuffled for each release. So
you get to learn where to do X all over again. (grumble, grumble)

Richard


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
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rgcombs AT gmailDOTcom
303-777-0436
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