Missing font error messages when Saving as PDF

[Stuart Rogers]

Jeff Schweiner wrote:
> When I use the File -> Save as PDF option, I may or may not get font
> substitution messages in the Frame Console, depending on what printer I
> have selected.  I understand (I think) that FM uses your default printer
> fonts, rather than your system fonts.  But I don't understand the
> following scenario.  I've noticed it on my working files, and it is
> duplicated on  a new file.
> 
>  
> 
> I open a new portrait document and type anything (just the letter "A").
> I have a network printer (call it NP) selected as my default.  I do a
> File -> Save as PDF and I get the following message.  This occurs on
> all 3 of the different models of network printers I tried.
> 
>  
> 
> The "Times" Font is not available.
> 
>   "Times New Roman" will be used in this session.
> 
>  
> 
> I change my printer to Adobe PDF, do the File -> Save as PDF, and I
> don't get the error message.
> 
>  
> 
> This would imply to me that:
> 
> - The file uses the Times font
> 
> - Adobe PDF includes the Times font, but NP does not.  
> 
>  
> 
> I tried finding the Times font in the file using the following methods
> and can't find any occurrences.
> 
> - Using Find, searching for Charter Format : Times (everything else "as
> is").  I searched the Body, Master, and Reference pages.
> 
> -  I converted the file to MIF and searched the MIF for any occurrences
> of the Times font.  
> 
>  
> 
> Couple other notes: 
> 
> - I don't get any font substitution messages when opening the file,
> regardless of the selected printer.
> 
> - My preferences are set to "Remember missing fonts."
> 
> - Using FM 8.0p277 and XP Pro with SP2.
> 
>  
> 
> So my question is, what is causes the Times font message?  Does the file
> actually contain something that uses the Times font?  If so, how do I
> find it?  Is there some interaction with the selected printer fonts and
> using the Save as PDF that I don't understand?  Is there a PDF setting
> that I can apply to get rid of this message?
> 
>  
> 
> Thanks, any suggestion would be greatly appreciated.
> 
>  

Jeff,

The Times font is probably hiding on a reference or master page or in a 
table definition.

My best advice is to get the free SetPrint plug-in from Sundorne so that 
Frame always uses the Adobe PDF printer instance (while leaving your 
default hardware printer as-is in other app's).  Then always print to 
PDF, then print that output to hardware.

http://www.sundorne.com/FrameMaker/Freeware/setPrint.htm

HTH,

-- 
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
Toronto, ON, Canada
+1 (416) 491-7340 x 325

srogers phoenix-geophysics com

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