Graphic causing Frame to crash

Art Campbell art.campbell at gmail.com
Thu Sep 4 12:02:29 PDT 2008


OK, based on this info:
 * Actually, importing the graphics by reference rather than copying
does buy you something -- the parent file doesn't contain the graphic
information, so it's smaller, lighter weight and doesn't suck up as
much memory. And if you break the reference link, it's only a matter
of relinking once.
 * If the PNG files are 24-bit files, you may want to resave them in a
graphics editor as 8-bit. FM deals with that flavor better. You may
want to try converting the graphics to PDFs. Again, more portable. The
thing that's odd is not being able to see the object properties and
that they don't reproduce in the PDFs -- that makes it sound as if
there's something wrong with the originals...

You're right, the amount of RAM is marginal... XP uses quite a bit to
start with, and if FM has to load the embedded graphics each time it
loads, there goes some more....

Art

On Thu, Sep 4, 2008 at 2:44 PM, Lin Sims <ljsims.ml at gmail.com> wrote:
> On Thu, Sep 4, 2008 at 2:29 PM, Van Boening, Tammy
> <Tammy.VanBoening at chartercom.com> wrote:
>> Hi Lin,
>>
>> I too have had this problem and there are a couple of solutions
>>
>> 1.) Can you capture the graphic again as a .png - even if it is a screen
>> capture of the graphic itself - not of the source that led to the
>> original screen capture?
>> 2.) Do you have Snagit or some similar tool? If so, you can use SnagIt's
>> catalog conversion functionality to convert the graphic to a .bmp then
>> back to .png.
>
> I used IrfanView to convert from PNG to GIF. I do have SnagIt, so I'll
> try that, too. Won't converting to .bmp lose information, though? I
> haven't tried recapturing the graphic. I'll try that. Probably by
> opening the original in IrfanView and using SnagIt to do the capture!
>
>
> On Thu, Sep 4, 2008 at 2:30 PM, Art Campbell <art.campbell at gmail.com> wrote:
>> First,
>> What are you trying to accomplish with them on the master page? For
>> most things, copying them in isn't a great solution; importing by
>> reference is way better, but it depends on what you're trying to do.
>>
>> AND... the grey box is what happens when you're running out of RAM and
>> Frame takes steps to prevent your system from crashing. But because
>> you didn't provide any details about your system vitals, it's hard to
>> tell.
>>
>> Art
>
> I thought the grey box might be due to memory problems. Those grey
> boxes showed up in the PDF files, though, so I'm wondering if more is
> going on than just display problems?
>
> Hardware specs are: AMD Athlon 2700+ (2.16 GHz) with 992 MB of RAM.
> I'd gripe, but I think we're getting new boxes soon with more memory.
> Which is good, since I tend to have about 20 or so windows open on 2
> screens at any one time.
>
> The master page in question is the cover page for the documents I
> produce. There are two graphics on it: a large one with the product
> logo and a smaller one acting as a company/bottom border. Copying them
> in means I don't have to reimport every time I create a new document
> in a new directory. They aren't changing, so I gain nothing by
> importing by reference.
>
> Lin
>
>> On Thu, Sep 4, 2008 at 2:09 PM, Lin Sims <ljsims.ml at gmail.com> wrote:
>>> FrameMaker 8
>>> Windows XP SP3
>>>
>>> I have a a couple of .png graphics that I copied to a Master Page.
>>> Every time I use the right-click menu to select Object Properties,
>>> Frame crashes. I tried converting the graphics to GIF but got the same
>>> result.
>>>
>>> These same graphics will, sometimes but not reproducibly always (at
>>> least not that I've noticed), disappear, leaving a grey box behind. So
>>> far that's been fixable by reimporting the page layout from elsewhere,
>>> but I'd rather not have to worry about that happening.
>>>
>>> Does anyone know what might be causing this and, more importantly, how
>>> to fix it permanently instead of with a bandaid?
>>>
>>
>>
>> --
>> Art Campbell art.campbell at gmail.com
>>  "... In my opinion, there's nothing in this world beats a '52 Vincent
>> and a redheaded girl." -- Richard Thompson
>>  No disclaimers apply.
>>  DoD 358
>>
>
>
>
> --
> Lin Sims
>



-- 
Art Campbell art.campbell at gmail.com
 "... In my opinion, there's nothing in this world beats a '52 Vincent
and a redheaded girl." -- Richard Thompson
 No disclaimers apply.
 DoD 358



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