Graphic causing Frame to crash

[Lin Sims]

Ah! Yes, I did indeed use Copy + Paste. I'll try the Import option in
the morning. As I recall, the only thing I did to my
ClipboardFormatPriorities was move Text to the front. And before
things started crashing, it listed Facets as DIB. (I don't know what
DIB is.)

UPDATE: This is morning. I am, as Art suggested, using Import by
Reference and, as Richard suggested, NOT using copy&paste. so far,
things seem to be working. Keep the fingers crossed.

Thanks for the help.

On Thu, Sep 4, 2008 at 6:50 PM, Combs, Richard
<richard.combs at polycom.com> wrote:
> Lin Sims wrote:
>
>> FrameMaker 8
>> Windows XP SP3
>>
>> I have a a couple of .png graphics that I copied to a Master Page.
>> Every time I use the right-click menu to select Object Properties,
>> Frame crashes. I tried converting the graphics to GIF but got the same
>> result.
>>
>> These same graphics will, sometimes but not reproducibly always (at
>> least not that I've noticed), disappear, leaving a grey box behind. So
>> far that's been fixable by reimporting the page layout from elsewhere,
>> but I'd rather not have to worry about that happening.
>
> Just a guess: You said you "copied" them -- did you by chance _paste_
> them into FM? If so (depending on your ClipboardFormatPriorities setting
> in maker.ini), you may have inserted them as embedded OLE objects. You
> do _not_ want that. It brings along a ton of overhead from the
> application associated with PNG files on your system. And it can be
> quite unstable, especially in a low-memory, low-resource situation.
>
> If you pasted them (or used File > Import > Object), delete them and
> insert them properly, using the File > Import > File command and
> selecting Copy into Document.
>
> Someone suggested saving as 8-bit PNG. IMHO, that's a bad idea, too. The
> file size savings is remarkably small. And 8-bit color uses a 256-color
> palette. All the defined palette colors (like RGB 150,88,127) in all
> your PNGs get added to the FM document's list of defined colors. A bit
> of a nuisance, if you ask me.
>
> HTH!
> Richard
>
>
> Richard G. Combs
> Senior Technical Writer
> Polycom, Inc.
> richardDOTcombs AT polycomDOTcom
> 303-223-5111
> ------
> rgcombs AT gmailDOTcom
> 303-777-0436
> ------