Installing Acrobat 9.0 taking FOREVER??!?

Dov Isaacs isaacs at adobe.com
Wed Apr 22 08:34:46 PDT 2009


Although the Acrobat 9 Pro installation does take a tremendous amount of disk space
(of which nearly 725MB are the installation files so that Acrobat can "self heal"
when there are problems), that does not account for the two hour installation cited.

I have performed Acrobat 9 Pro Extended installations on nearly a dozen systems and
none took more than about twenty minutes (all installation options were selected).
Perhaps on the system in question, the disk partition was highly fragmented? That
could account for extended installation times (although even with fragmentation,
two hours is ludicrous).

	- Dov

> -----Original Message-----
> From: David Schor
> Sent: Wednesday, April 22, 2009 7:34 AM
> 
> John,
> 
> I just installed a new license for Acrobat 9 Pro Complete Version on my
> computer here at work yesterday, and I noticed that the folder for the
> program in the Program Files folder is a whopping 1.85 GB, containing 6,416
> files in 882 subfolders.
> 
> Now you know why installation seems to take forever.
> 
> All the best,
> David
> 
> On Wed, Apr 22, 2009 at 5:20 PM, John Hedtke <john at hedtke.com> wrote:
> 
> > I just re-installed Acrobat 9.0 Pro Extended off the Adobe TCS 2.0
> > and it took very close to two hours.  Nope, nothing special, but the
> > histogram just s-l-o-w-l-y crawled across the screen and a mere two
> > hours later, it seemed to be done.
> >
> > Is this normal for Acrobat 9.0 or for the Tech Comm Suite 2.0?  I
> > have no way of knowing and there's no telling what Adobe may consider
> > acceptable.  Thoughts?
> >
> >
> > Yours truly,
> >
> > John Hedtke



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