Acrobat Pro 9.0 greys the colored images

[Garnier Garnier]

Thanks. All issues resolved.
 
B/R
 
Garnier
 
-----Original Message-----
From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Garnier Garnier
Sent: Wednesday, August 19, 2009 12:23 PM
To: isaacs at adobe.com
Cc: framers at lists.frameusers.com; info at mikewickham.com
Subject: Acrobat Pro 9.0 greys the colored images 
 
Hello Dov,
 
Thanks you were right. I was using a generic printer to convert to ps. The issue has been resolved. 
 
Now I am facing another problem. 
 
 
I have installed Acrobat Pro on a virtual machine. The pdf created can be annotated on the virtual machine but when I copy it to another machine the "comments" option is missing. I had observed similar behavior earlier while using an evaluation version, now I am using a licensed version and have also registered the product.
 
B/R
 
Garnier
 
 
 
 
 
-----Original Message-----
From: Dov Isaacs [mailto:isaacs at adobe.com] 
Sent: Wednesday, August 19, 2009 10:41 AM
To: framers at lists.frameusers.com
Cc: Garnier Garnier
Subject: RE: Acrobat Pro 9.0 greys the colored images 
 
Exactly how are you printing "FM books to PS"?
 
Assuming that you really want to manually produce PostScript and then distill same,
the proper manner to do this is to print to the Adobe PDF PostScript Printer Driver
instance but directed to file. That method uses the Distiller PPD. My best guess is
that you created PostScript by printing to file using some "generic" or monochrome
PostScript printer driver instance. That would have caused the symptoms you describe.
 
      - Dov
 
> -----Original Message-----
> From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of
> Garnier Garnier
> Sent: Tuesday, August 18, 2009 8:06 PM
> To: framers at lists.frameusers.com
> Subject: Acrobat Pro 9.0 greys the colored images
> 
> Hello,
> 
> With Acrobat Pro when I print FM books to PS and the convert to PDFs the colored images become grey.
> Any idea why? Do I need to change/configure any settings?  I do not face this issue when I print a MS
> Word file to PS and then to PDF.
> 
> B/R
> Garnier
 
 
 
-----Original Message-----
From: Mike Wickham [mailto:info at mikewickham.com] 
Sent: Wednesday, August 19, 2009 10:38 AM
To: Garnier Garnier
Subject: Re: Acrobat Pro 9.0 greys the colored images 
 
> With Acrobat Pro when I print FM books to PS and the convert to PDFs the 
> colored images become grey. Any idea why? Do I need to change/configure 
> any settings? I do not face this issue when I print a MS Word file to PS 
> and then to PDF. <
 
It sounds like you've set the wrong printer for creating your PS file. For 
example, Adobe used to include a Generic PostScript Printer driver with old 
versions of FrameMaker. It was a black and white driver and would confuse 
people when they got B&W output.
 
Before creating your PS file, ALWAYS set the printer to AdobePDF (as I 
recall, old Acrobat versions called it Acrobat Distiller). Even better, 
don't print to PS file. Print directly to the AdobePDF printer. It does the 
same thing as creating PS and then distilling, only faster.
 
Mike Wickham
 
 
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