TCS2 Distiller license problem

[Linda G. Gallagher]

Thanks, Art. 
 
Hmm, I'm not seeing the error that page refers to ("Licensing for this
product has stopped working"). I get window whose title says Trial Version
Expired, then there's the space to enter the serial number. I guess I could
enter it, but I'm just concerned about the issues I've heard about.
 
I also forgot to say that I'm on Windows XP, not the new-fangled Visa or
Windows 7. ;-)
 
More thoughts, anyone?
 
Thanks!
 

~~~~~~~~~~~~~~~~~~~~~~~~~
Linda G. Gallagher
TechCom Plus, LLC
lindag at techcomplus dot com
www.techcomplus.com
303-450-9076 or 800-500-3144
User guides, online help, FrameMaker and
WebWorks ePublisher templates
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
RMIMA Membership Manager
www.RMIMA.org
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~



 

  _____  

From: Art Campbell [mailto:art.campbell at gmail.com] 
Sent: Wednesday, December 16, 2009 10:36 AM
To: Linda G. Gallagher
Cc: framers at lists.frameusers.com
Subject: Re: TCS2 Distiller license problem


I've used this program: http://www.adobe.com/support/contact/licensing.html 
and it's mentioned on the TCS User's Group site (by me).  


Art Campbell
art.campbell at gmail.com
 "... In my opinion, there's nothing in this world beats a '52 Vincent and a
redheaded girl." -- Richard Thompson
                                                     No disclaimers apply.
                                                              DoD 358



On Wed, Dec 16, 2009 at 12:21 PM, Linda G. Gallagher
<lindag at techcomplus.com> wrote:


All,

Since hearing about some problems with TCS 2, I'm concerned about the issue
below that I've encountered. A quick look at the Adobe forums didn't garner
an answer.

I have a fully licensed version of TCS2 on my laptop. I first installed it
as the trial version, then entered my serial number when I got it.

I've not had any issues with testing out RH and FM, but I notice now when I
open Distiller, I'm being asked for a serial number. I'm able to open all
other parts of TCS 2, including RH, FM, Acrobat (not Distiller), PhotoShop,
and Captivate. These all recognize that I've already entered a serial
number. Only Distiller does not.

I understand that the problems I've heard about started with licensing
issues with Acrobat. I've also heard that some of the solutions to this
problem cause more problems.

Does anyone know of a script that will fix this licensing issue with
Distiller and not hose up my TCS 2 installation and my laptop?

Thank you for your help.


~~~~~~~~~~~~~~~~~~~~~~~~~
Linda G. Gallagher
TechCom Plus, LLC
lindag at techcomplus dot com
www.techcomplus.com
303-450-9076 or 800-500-3144
User guides, online help, FrameMaker and
WebWorks ePublisher templates
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
RMIMA Membership Manager
www.RMIMA.org
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


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