Frame 7 and PDF

[Susan Curtzwiler]

Hi all,
  I've seen numerous emails concerning FMKR 8 and 9.  Please don't laugh, the company provided FMKR 7.
 
I am having trouble with creating a simple PDF file.  I have uninstalled FMKR 7 and Acrobat Distiller instance 5.0 and reinstalled both files today (Wednesday, 2/4/09. ) Rebooted from the restart.   This did not fix the problem. 
 
I used the Save As and selected PDF, got the normal setup windows, clicked on Set. 
Then, I get a message saying that 
"FrameMaker could not find Acrobat Distiller printer instance, which must be installed to execute Save as PDF command."
 
I have had IT look this over, and it appears that FMKR 7 and Acrobat Distiller instance 5.0 are correctly installed. 
 
Any help will be much appreciated. 
 
Compaq6910p 3G RAM
 
Thanks,
Sue