Converting FrameMaker Marker tags with Acrobat

[d.mossfritch at comcast.net]

Thanks Diane. Our Munich, Germany office sent me an email with the same correction. They found the problem Wednesday (their time) and worked on a solution Thursday (again, their time). Our support text inserts are now correct.

Best,

     Denise

-------------- Original message -------------- 
From: "Diane Gaskill" <dgcaller at earthlink.net> 

> Hi Denise, 
> 
> They FM hypertext dialog box gives the wrong information for setting up a 
> hypertext link for email. 
> It should be: message URL mailto:name at company.com 
> 
> Best, 
> Diane 
> 
> (with credit to Jeremy Griffith at Omni Systems for pointing that out on 
> January 1) 
> 
> -----Original Message----- 
> From: framers-bounces at lists.frameusers.com 
> [mailto:framers-bounces at lists.frameusers.com]On Behalf Of Denise L. 
> Moss-Fritch 
> Sent: Wednesday, January 07, 2009 7:46 AM 
> To: 'Art Campbell' 
> Cc: framers at lists.frameusers.com 
> Subject: RE: Converting FrameMaker Marker tags with Acrobat 
> 
> 
> Art, 
> 
> The syntax works fine as: 
> 
> message url brachyhelp at varian.com 
> 
> with Acrobat converting the complete address as an active email link. 
> 
> When the syntax includes support- as follows: 
> 
> Message url support-americas at varian.com 
> 
> Acrobat converts the link to americas at varian.com, dropping the support- 
> portion of the address. 
> 
> Best, 
> 
> Denise L. Moss-Fritch 
> 
> -----Original Message----- 
> From: Art Campbell [mailto:art.campbell at gmail.com] 
> Sent: Wednesday, January 07, 2009 7:29 AM 
> To: Denise L. Moss-Fritch 
> Cc: framers at lists.frameusers.com 
> Subject: Re: Converting FrameMaker Marker tags with Acrobat 
> 
> Is your string a Frame variable, or literal text with 
> brackets, or something else? 
> Do the hypertext links work in Frame? 
> 
> Art 
> 
> Art Campbell 
> art.campbell at gmail.com 
> "... In my opinion, there's nothing in this world beats a '52 
> Vincent and a redheaded girl." -- Richard Thompson 
> No disclaimers apply. 
> DoD 358 
> 
> 
> 
> On Wed, Jan 7, 2009 at 10:26 AM, Denise L. Moss-Fritch 
> wrote: 
> > We have run into a problem with Acrobat (v8.x) converting only part of 
> > FrameMaker (v7 and 8) Hypertext tags. Our company uses a text insert for 
> > support information. In that text insert is a list of several email 
> > addresses for support of various products. A Hypertext tag was inserted 
> for 
> > each email address to convert those addresses in Acrobat so the addresses 
> > are active links. 
> > 
> > 
> > 
> > The Hypertext dialog in FrameMaker identifies Message Client as the 
> Command, 
> > with message url as the Syntax message clientname 
> > parameters. All email addresses that are single words before @ convert 
> fine. 
> > However, those email addresses that use support-@ drop the 
> support- 
> > portion of the address. 
> > 
> > 
> > 
> > How can we include the support- portion of the address when converting to 
> > Acrobat Thanks. 
> > 
> > 
> > 
> > Best, 
> > 
> > 
> > 
> > Denise L. Moss-Fritch 
> > 
> > Lead Technical Writer 
> > 
> > Varian Medical Systems 
> > 
> > _______________________________________________ 
> > 
> > 
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