Save As not working with Acrobat Pro 9.0- issue still not resolved

Mon Jul 6 19:57:41 PDT 2009

Hello All,

I too have been using FM 7.0 with distiller 5.0 for 3 years and "Save As" was working just fine.

Other writers are using FM 7.0  and Acrobat Pro 8.0 since the last one year and "Save As" is working just fine. 

The issue is with FM 7.0 and Acrobat Pro 9.0. I have tried all suggestions provided on the list including the patch sent by Adobe. NOTHING works. With the patch pdf is generated but fonts in the document changes and the consfile.txt is empty. I tried on a new clean machine. It still did not work. As mentioned Printing to ps and then converting to pdf works fine. I have over 300 manuals and definitely cannot convert them manually to ps and then to pdf. I use script to autogenerate the pdfs and the script does not work with Acrobat 9.0. 

I also got to know that other writers who are not part of the list too are facing similar problems and in their case too the patch did not work. The patch is fine if one needs to convert to pdf randomly but not for a set of 300-350 manuals with over 700 pages each. 

B/R
Garnier

> -----Original Message-----
> From: framers-bounces at lists.frameusers.com
> [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Dov Isaacs
> Sent: Monday, July 06, 2009 8:01 AM
> To: Art Campbell; Garnier Garnier
> Cc: framers at lists.frameusers.com
> Subject: RE: Save As not working with Acrobat Pro 9.0- issue still not 
> resolved
> 
> To be as clear as possible, the "save as PDF" feature of FrameMaker 7 
> is not at all compatible with Acrobat 7, 8, or 9!
> 
>     - Dov

I feel like I shouldn't even say this out loud now--I've been using Frame 7..0 and Acrobat Pro 7 together for a  couple of years, and Save as PDF works like a charm for me.

Where's some wood to knock on?

Bob
"Let what comes, come,
Let what goes, go,
Find out what remains."
Sri Ramana Maharshi
___________________________________________
-----Original Message-----
From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Brian Emrich
Sent: Monday, July 06, 2009 9:23 PM
To: Syed.Hosain at aeris.net
Cc: framers at lists.frameusers.com
Subject: RE: Save As not working with Acrobat Pro 9.0- issue still not resolved

Syd,

I also continue to use Save As PDF with no problems for the exact reason 
you state (FM 7.2, Acrobat 8). When I went to Acrobat 8 (came with CS3), 
the View Generated PDF function didn't work, but I simply click the file 
in the Distiller window that pops up, and the pdf file opens with 
bookmarks, hyperlinks and security settings intact. 

For me, it's so simple that's its been a bit irritating that the process 
gets hammered so quickly by the list. But, since I've never had any 
problems, I can't offer any suggestions for why it doesn't work for 
others. It works for me, even with my IT dept. doing the installs, so I'm 
sure they didn't do anything special. 

Brian

<Syed.Hosain at aeris.net> 
Sent by: framers-bounces at lists.frameusers.com
07/06/2009 11:27 AM

To
"Dov Isaacs" <isaacs at adobe.com>, "Art Campbell" <art.campbell at gmail.com>, 
"Garnier Garnier" <garnier_framescript at yahoo.co.in>
cc
framers at lists.frameusers.com
Subject
RE: Save As not working with Acrobat Pro 9.0- issue still not resolved

> To be as clear as possible, the "save as PDF" feature of FrameMaker 7
is not at all compatible with Acrobat 7, 8, or 9!
> 
>                - Dov

Folks, I have to ask if this is categorically true for everybody ...
because, my experience with "Save as PDF" to Acrobat has been just fine
over the years.

I have used all versions of FM 6, 7, and 8 (for FM 9, evaluation only
for a few weeks) with the various *similar* Acrobat generations
available at those times (including FM 7.2 with Acrobat 8) and have not
had any major difficulties with the "Save as PDF" from within FM.

(Other than the issue with having to change the paragraph tag settings -
one time for any given document - for the PDF generation back and forth
a few times till I get the sequence right and prevent the now-expected
FM crash. But that is a one-time frustration - albeit silly and
aggravating and I wish Adobe would fix it - with any given document and
any given version change of FM or Acrobat. After making the changes to
the settings for a document, when using a new version of FM, the "Save
as PDF" works perfectly for me from then on.)

In fact, having tried both "Save as PDF" and "Print to PDF" (only a few
times though), with "Save as PDF" I'd say I get better results, since it
gives me the heading markers and window automatically ... which I was
not able to figure out afterwards with "Print to PDF", so I gave up on
that fairly quickly.

Is this perhaps a case of "YMMV" rather than a clear problem for
*everybody*?

Z
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