OT: Cannot extract text from PDF

[Shuttleworth, Roger]

Thanks for your help.

I can save other PDFs without a problem.
My Acrobat version is Acrobat Pro 7.1.0.
The Application was AppleWorks. The PDF Producer is Mac OSX 10.3.9 Quartz PdfContext according to the Document Properties window. There seems to be
nothing else interesting in the metadata, and no security applied.

Roger

-----Original Message-----
From: knowhowpro at gmail.com [mailto:knowhowpro at gmail.com] On Behalf Of Peter Gold
Sent: March 10, 2009 12:47 PM
To: Art Campbell
Cc: Shuttleworth, Roger; framers at lists.frameusers.com
Subject: Re: OT: Cannot extract text from PDF

>> I have  a PDF that was created using Mac OSX 10.3.9. It displays fine on my Windows XP SP3 machine, but I cannot extract the text and create a Word
>> doc. When I try Save As, I get nothing produced except an error:
>>
>>
>>
>> Bad PDF; could not read page structure. <Bad PDF; error in processing fonts: cannot find CMAP resource file> [33]

If the PDF was made using Mac's Preview application, this could be the problem;
check document info for Creator.

If you get the same error when trying to Save As with all documents,
the Acrobat installation may be corrupted.

HTH

Regards,

Peter Gold
KnowHow ProServices