Procedure How to Write a Manual!

[Art Campbell]

No, this is obviously step #1.

Art Campbell
               art.campbell at gmail.com
  "... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl." -- Richard Thompson
                                                      No disclaimers apply.
                                                               DoD 358



On Sun, May 17, 2009 at 10:43 PM, Martin Simon
<Martin.Simon at wetdesign.com> wrote:
> 15. Update resume' .    :)
>
>
>
> On May 17, 2009, at 5:42 PM, "Sharon Burton" <sharon at anthrobytes.com>
> wrote:
>
>> This is easy. 14 steps:
>>
>> 1. Identify the audience
>> 2. Identify the information needs of that audience (job aids, user
>> guides,
>> and so on)
>> 3. Identify the tasks the audience needs to do
>> 4. Identify the supporting info the audience needs to do those tasks
>> 5. Identify the best way to deliver the information (PDF, help,
>> others)
>> 6. Create a plan that layout all this information
>> 7. Assign time estimates to the plan
>> 8. Decide what can be cut due to time limitations
>> 9. Start creating the information, adapting to the changing product
>> 10. Review by others
>> 11. Make the review changes
>> 12. Build "gold" candidates
>> 13. Deliver the finals
>> 14. Archive the finals, including all planning information
>>
>> Of course, these steps include a lot of embedded steps and domain
>> knowledge
>> in our field. But these are the steps.
>>
>>
>> sharon
>>
>> Sharon Burton
>> 951-369-8590
>> IM: sharonvburton at yahoo.com
>> Blog: madcapsoftware.wordpress.com
>>
>>
>> -----Original Message-----
>> From: framers-bounces at lists.frameusers.com
>> [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Richard
>> Melanson
>> Sent: Thursday, May 14, 2009 10:58 AM
>> To: Avraham Makeler; framers at lists.frameusers.com
>> Subject: Procedure How to Write a Manual!
>>
>>
>> First, thank you Everyone, you guys always have the answers to
>> questions, even when I don't post questions :-)
>>
>> I just want to share this with the list and absorb the response. My
>> boss
>> today told me to "write a procedure on how to write a manual" and he
>> also stated to me that anyone could be a writer, he did not understand
>> what all the fuss was about tech writing, anyone could do it. Needless
>> to say, I am still sitting at my desk trying to sort through the
>> myriad
>> of reactions I am having! I cant wait to hear everyone's thoughts.
>>
>> Rick
>>
>> PS: Does anyone have a procedure how to write a manual ;-)
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