Motivating users/typography, etc.

[Cal Callahan]

Good points, Mike. Let's not forget that devil reverse type (drives me crazy
regardless of colors), proper use of sans serif vs. serif type, line length,
etc., etc.

There are so many considerations regarding document design you could write a
book about it. In fact, several people have. A text from one of my courses
I've taken (taught by Sharon Burton, if I'm not mistaken) might be of
interest:  Karen Schriver's "Dynamics in Document Design."

cal