FM crashing upon attempt to create PDF - 3Qs

Pinkham, Jim Jim.Pinkham at voith.com
Thu Nov 12 05:50:25 PST 2009


Orly, on the notebook point, please clarify. Did IT tell you the one
that you have cannot be upgraded beyond 2 GB? That may well be accurate.
However, there are notebooks currently in stores that have 6 GB of RAM. 

-----Original Message-----
From: framers-bounces at lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Orly
Zimmerman
Sent: Wednesday, November 11, 2009 7:32 AM
To: Art Campbell
Cc: framers at lists.frameusers.com
Subject: RE: FM crashing upon attempt to create PDF - 3Qs

HI Art,
Why would moving the files eliminate the network delays?
The folder I placed the files on are on my C drive, but they are still
automatically backed up by the network - the other drive (with the
longer name) was also backed up automatically.

And, I always work with my book files open - I want to see what's
happening, and if I goof, this way I can just not save. Also, each time
I made a change to the book files (changed conditions or updated the
book) I would save the files at that step - perhaps this guzzled the
precious free virtual memory.

Lastly, how would I know if my memories are marginal? I work on a laptop
and the IT people told me that I could not get more than 2G RAM on the
laptop -  I would need to move to a PC.

Thanks,
Orly.

________________________________
From: Art Campbell [mailto:art.campbell at gmail.com]
Sent: Wednesday, November 11, 2009 3:24 PM
To: Orly Zimmerman
Cc: framers at lists.frameusers.com
Subject: Re: FM crashing upon attempt to create PDF - 3Qs

The other thing the move may have accomplished is eliminating any
network delays that could cause FM to time out waiting for the files to
open....

One other thing you may try is opening all files in the book before you
do the PDF, which should also eliminate any network issues.

The 2G RAM and kinda limited free space may be marginal if it's "an
incredibly large book" ... There's a lot of file swapping and temp file
creation involved in the process.

Art

Art Campbell
art.campbell at gmail.com<mailto:art.campbell at gmail.com>
 "... In my opinion, there's nothing in this world beats a '52 Vincent
and a redheaded girl." -- Richard Thompson
                                                     No disclaimers
apply.
                                                              DoD 358

On Wed, Nov 11, 2009 at 3:16 AM, Orly Zimmerman
<orlyz at marvell.com<mailto:orlyz at marvell.com>> wrote:
HI Art,
I print directly to the postscript printer called "Adobe PDF" which I
think is supplied with FM. I do not use the SAVE AS feature, just from
habit (using FM from version 5) although I understand that the feature
currently works in FM8 and is actually needed when I use a third party
app on FM.

As for my computer's guts...
I have 1.99GB of RAM, running at 1.83 GHz

My C drive also has 20 GB of free space - don't know if that makes a
difference.

**A very interesting point and solution**, ===>>>>my IT fellow suggested
moving my files to a folder directly under my C drive, so that Adobe
doesn't have to deal with long folder names under a number of other
folders.
This seems to have solved the problem, at least for the day.

Thanks for all your help!!
Orly Z.
________________________________
From: Art Campbell
[mailto:art.campbell at gmail.com<mailto:art.campbell at gmail.com>]
Sent: Tuesday, November 10, 2009 9:44 PM
To: Orly Zimmerman
Cc: framers at lists.frameusers.com<mailto:framers at lists.frameusers.com>
Subject: Re: FM crashing upon attempt to create PDF - 3Qs

How much RAM and free disk space do you have? Creating the PDF eats up a
lot and can trigger a crash if it runs out.

Also, you don't mention how you're doing it -- printing to the PDF
logical printer or trying to use SaveAs... which I think isn't as good
as printing to the Acrobat printer.

Yes, the hotfix works and doesn't seem to break anything, so it
certainly wouldn't hurt to roll it on.

Art

Art Campbell
art.campbell at gmail.com<mailto:art.campbell at gmail.com>
 "... In my opinion, there's nothing in this world beats a '52 Vincent
and a redheaded girl." -- Richard Thompson
                                                     No disclaimers
apply.
                                                              DoD 358 On
Tue, Nov 10, 2009 at 7:09 AM, Orly Zimmerman
<orlyz at marvell.com<mailto:orlyz at marvell.com>> wrote:
HI All,

I'm working in FM8 - TCS, unstructured, on Windows XP Pro

I have a few questions:
1. Does anyone know of a way to get FM to stop creating the recovery
files for when FM crashes?

Lately, I'm working on an incredibly large book and whenever I change my
conditional text settings, update the book and then try to create my
PDF, FM crashes. I don't need those recovery files, and would like to
disable their creation if possible.

Question 2 is whether anyone knows how to get FM to stop crashing
altogether when attempting to create the PDF -

I seached the archives and came across a suggestion for a Windows Hotfix
- Question 3:  Have any of you used the hotfix? Does it cause any other
problems or does it actually fix the problem?

Thanks,
Orly Z.
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