Frame Postscript Output Problem

[Scott White]

We are selecting print to file. Yes we want a postscript file so we  
can use Distiller.



Scott White
Media Production & EBC Manager
Implementation Coordinator
210-704-8239
swhite at alamark.com


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On Oct 1, 2009, at 2:12 PM, Art Campbell wrote:

> On the Frame Print dialog box, is Print to File checked or not  
> checked?
> It should NOT be activated in order to automatically create a PDF. If
> it is active, a PS file is created but it's not distilled -- you'd
> have to Distill it manually.
>
> Art Campbell
>               art.campbell at gmail.com
>  "... In my opinion, there's nothing in this world beats a '52
> Vincent and a redheaded girl." -- Richard Thompson
>                                                      No disclaimers  
> apply.
>                                                               DoD 358
>
>
>
> On Thu, Oct 1, 2009 at 3:08 PM, Scott White <swhite at alamark.com>  
> wrote:
>> I have a client running windows XP, Frame 9 and she can't print to
>> postscript file.
>> She is using acrobat 8 professional so we didn't install the pdf  
>> creator for
>> Frame 9. She can create a pdf if she chooses save as pdf.
>> I've ensured she has no other versions of acrobat installed.
>>
>> When she tries to print to postscript, after selecting Adobe PDF as  
>> her
>> printer, it just sits there and does nothing. I went on to her  
>> machine with
>> a web session and verified things were set correctly. She can print  
>> to
>> postcript just fine with InDesign.
>>
>> We have uninstalled Frame and reinstalled.
>>
>> Any places to look would help.
>>
>>
>>
>> Scott White
>> Media Production & EBC Manager
>> Implementation Coordinator
>> 210-704-8239
>> swhite at alamark.com
>>
>>
>>
>>
>>
>>
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>
>