Frame Postscript Output Problem

[Scott White]

That was my game plan Art.
Thanks for all the help from everyone. Will let you know what comes of  
this merry-go-round.



Scott White
Media Production & EBC Manager
Implementation Coordinator
210-704-8239
swhite at alamark.com


-------------- next part --------------

On Oct 2, 2009, at 8:40 AM, Art Campbell wrote:

> That's typical of the error message you'd typically get if the Acrobat
> printer port is not set to a File port (in the operating system File:
> with a colon, but not when you're discussing the generic kind of
> file).
>
> You've pretty much established that however her system is set up, the
> Adobe printer instance is hosed. Time to try the Repair installation,
> and if that doesn't fix it (don't be too surprised if it doesn't), do
> a reinstall.
>
> Art
>
> Art Campbell
>               art.campbell at gmail.com
>  "... In my opinion, there's nothing in this world beats a '52
> Vincent and a redheaded girl." -- Richard Thompson
>                                                      No disclaimers  
> apply.
>                                                               DoD 358
>
>
>
> On Fri, Oct 2, 2009 at 9:26 AM, Scott White <swhite at alamark.com>  
> wrote:
>> Here is the recent error we just got from frame after trying to  
>> print to
>> postscript.
>>
>> "Cannot write to specified print file".
>>
>>
>>
>> Scott White
>> Media Production & EBC Manager
>> Implementation Coordinator
>> 210-704-8239
>> swhite at alamark.com
>>
>>
>>
>>
>> On Oct 1, 2009, at 3:55 PM, Combs, Richard wrote:
>>
>>> Scott White wrote:
>>>
>>>>> From Frame, if you Print to the Adobe PDF logical printer (which
>>>>
>>>> should be set as the system default), and do not have the Print To
>>>
>>> File
>>>>
>>>> checkbox in the Frame dialog box activated, does a PDF get  
>>>> generated?
>>>>
>>>>
>>>> Does not get created.
>>>
>>> OK, try this:
>>>
>>> 1) Select File > Print Setup.
>>>
>>> 2) In the Print Setup dialog, make sure Printer Name is set to Adobe
>>> PDF, and click Properties.
>>>
>>> 4) On the Adobe PDF Settings tab of the Properties dialog, set  
>>> Adobe PDF
>>> Output Folder to Prompt for Adobe PDF filename and check View  
>>> Adobe PDF
>>> results. Set any other defaults you want and click OK.
>>>
>>> 5) Select Start > Printers and Faxes. Right-click Adobe PDF and  
>>> click
>>> Properties.
>>>
>>> 6) On the Ports tab of the Properties dialog, see which port Adobe  
>>> PDF
>>> is assigned to.
>>>
>>> The port seems to vary depending on Acrobat version. I recently
>>> installed Acro 9, and now have two new ports, My Documents\*.pdf and
>>> Desktop\*.pdf (the former is selected).
>>>
>>> But as Jacob noted, for your client's installation, Adobe PDF should
>>> probably be using the FILE: port. If the FILE: port has  
>>> disappeared for
>>> some reason, click Add Port, select Local Port, and name it "FILE:"
>>> (sans quotes). It must be all caps and have the colon.
>>>
>>> HTH!
>>> Richard
>>>
>>>
>>> Richard G. Combs
>>> Senior Technical Writer
>>> Polycom, Inc.
>>> richardDOTcombs AT polycomDOTcom
>>> 303-223-5111
>>> ------
>>> rgcombs AT gmailDOTcom
>>> 303-777-0436
>>> ------
>>>
>>>
>>>
>>>
>>>
>>>
>>
>>
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>