Possible Bug in Frame 9

[Scott White]

Ah good catch. I forgot I had changed these to EPS with tif preview. But still a problem none the less.



Scott White
Media Production & EBC Manager
Implementation Coordinator
210-704-8239
swhite at alamark.com




On Apr 13, 2010, at 2:09 PM, Matt Sullivan wrote:

> Since TIF is a bitmap image, I suspect your description of the problem is a bit off...FM will have no way of discerning the black pixels that make up the slash as anything but black pixels.
>  
> Are the images perhaps EPS with TIF preview?
>  
> -Matt
> ----- Original Message -----
> From: "Scott White" <swhite at alamark.com>
> To: "Art Campbell" <art.campbell at gmail.com>
> Cc: "Jeff Coatsworth" <jeff.coatsworth at jonassoftware.com>, "framers at lists.frameusers.com List" <framers at lists.frameusers.com>
> Sent: Tuesday, April 13, 2010 10:45:28 AM
> Subject: Re: Possible Bug in Frame 9
> 
> I do have the hotfix as per an earlier email from Art.
> I have since discovered that certain .tif images that are charts will display the superscript and subscript characters but will not display the slash in between. Instead it looks like a rectangle. Again these are chart images we have been using for years with no problem.
> I had to print to PDF and it was fine though I'm sure my black will now be rgb which my printer can take care of.
> 
> This Frame 9 just gets gooder and gooder.
> 
> 
> 
> Scott White
> Media Production & EBC Manager
> Implementation Coordinator
> 210-704-8239
> swhite at alamark.com
> 
> 
> 
> 
> On Apr 13, 2010, at 12:18 PM, Art Campbell wrote:
> 
> > If you're actually running XP under emulation, as Jeff says, be sure you get
> > and download this Microsoft Hotfix:
> > http://support.microsoft.com/?id=952909 -- it applies to all PS printers,
> > including the logical PDF.
> > 
> > Also, make sure you're fully patched, and that the Helvetica font that
> > you're using has licensing that permits it to be embedded.
> > 
> > Art Campbell
> >         art.campbell at gmail.com
> > "... In my opinion, there's nothing in this world beats a '52 Vincent and a
> > redheaded girl." -- Richard Thompson
> >                                                     No disclaimers apply.
> >                                                              DoD 358
> > 
> > 
> > On Tue, Apr 13, 2010 at 1:09 PM, Jeff Coatsworth <
> > jeff.coatsworth at jonassoftware.com> wrote:
> > 
> >> I don't know if the Windows XP hotfix that gets mentioned on the lists
> >> would help your issue or not. The link is in the Adobe dev blog or search
> >> the FM forum pages for "hotfix"
> >> 
> >> -----Original Message-----
> >> From: framers-bounces at lists.frameusers.com [mailto:
> >> framers-bounces at lists.frameusers.com] On Behalf Of Scott White
> >> Sent: Tuesday, April 13, 2010 12:42 PM
> >> To: framers at lists.frameusers.com List
> >> Subject: Possible Bug in Frame 9
> >> 
> >> We may have discovered a bug in Frame when saving to PDF. We were creating
> >> print-ready PDFs for our printer and for some reason it would not embed our
> >> Helvetica Fraction Fonts in the PDF.
> >> I have my PDF settings set like have been using for years with Frame 7
> >> through 8. Never a problem.
> >> Now we save as PDF and a couple of files will embed the fonts fine and then
> >> all of a sudden we get bad output. Instead of the fraction looking like
> >> (superscript)1/(subscript)2 it looks like Z/x or whatever fraction we are
> >> trying to use.
> >> I had to shutdown Framemaker 9 and restart it and then the fonts would
> >> embed in the file correctly.  I visually check my files when we first
> >> output, but then let the process run after I approve. I had no idea what I
> >> approved would change. This cost me $1,000 at the printer as I had to redo
> >> all my files.
> >> 
> >> Framemaker 9 running on Windows XP Pro through bootcamp on a MAC.
> >> 
> >> 
> >> 
> >> 
> >> Scott White
> >> Media Production & EBC Manager
> >> Implementation Coordinator
> >> 210-704-8239
> >> swhite at alamark.com
> >> 
> >> 
> >> 
> >> 
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