Very slow when printing either to Adobe PDF or Print To File

[Art Campbell]

It would be helpful if you'd provide more system info: your OS(s), what
version(s) of Adobe Distiller (full version of Acrobat, the limited version
that ships with Frame; something else, and versions),  RAM, verify that temp
free space is adequate, and so on.

Also... if you're using Print to File from Frame and specifying the Adobe
PDF printer (as you should), distiller would normally create the PS file and
distill it automatically. Your procedure sounds as if you're checking "Print
To File" to force a manual two-step process... which usually isn't needed.

Bottom line to check first would be whether the Adobe PDF printer is set as
your system default printer. You can do it at the system level or with a
SetPrint script from
http://www.sundorne.com/FrameMaker/Freeware/setPrint.htm that only affects
Frame.

And yes, of course a H-P Universal PS driver is likely to cause problems.
H-P used to only do PS emulation (nothing but problems), then then licensed
Adobe drivers and shipped them for years. Not sure what they're doing now or
what your IT guys installed.

Art Campbell
         art.campbell at gmail.com
 "... In my opinion, there's nothing in this world beats a '52 Vincent and a
redheaded girl." -- Richard Thompson
                                                     No disclaimers apply.
                                                              DoD 358


On Fri, Apr 16, 2010 at 6:57 PM, <kblake2 at mmm.com> wrote:

> I'm not sure if anyone else has previously reported this issue as I visit
> this list infrequently. I apologize if I am bringing up an old issue.
>
> I'm using Frame 9.0p250, and I have a coworker using Frame 7. Our normal
> process is to create PDFs by using the Print To File option, then
> distilling the .ps file. It has worked perfectly since forever, and we're
> ok with using that two-step process. Now, our corporate IT dept has
> installed new HP printers with the Universal PS driver (v5.0) and it now
> takes much, much longer to create a .ps file. Before it would take about
> 20 seconds to create a .ps file for the entire 300 page manual. Now, it
> takes about 5 seconds *per page* to create a .ps file. Gaaah! When we used
> these printers for the first time, we of course got a warning about
> unavailable fonts. No big deal....we've seen that before, so we let the
> font substitution happen, figuring that the new printer had slightly
> different font names and the substitution was ok. We're wondering if that
> corrupted our files somehow? Could the problem be the Universal PS driver?
> It doesn't matter if we're using FM 7 or FM 9, whether we print to Adobe
> PDF or make a .ps file with the HP printers....all those have the same
> result....slow, slow, slow .ps file creation. I've seen folks complaining
> on the Web about the HP universal driver. Is that part of the problem?
>
> I have both FM 7 and FM 9 installed on my PC (because it didn't force me
> to uninstall 7 before installing 9). The really strange part is this...I
> can go out on the network, find other manuals that aren't yet converted to
> FM 9, open those files and never get the font warning, and I can make a
> .ps file in FM 7 without the big slow down. Yet my coworker, who is using
> only FM7, continues to have the slow .ps file problem.
>
> All the printer and driver properties are locked down by IT, so I can't
> adjust any of those settings. Do you have any suggestions?
>
>
> Kathy Blake
> 3M Health Information Systems
> Documentation Dept.
> Tel:  801-265-4462
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