Very slow when printing either to Adobe PDF or Print To File

[Combs, Richard]

kblake2 at mmm.com wrote:
 
> I do finally have a solution in place that seems to be working for now. My
> IT dept told me to install PDFCreator. The only hitch is that I still have
> to go through the .ps file process to achieve the 508-accessible
> requirement for some of our docs. I tried going straight to PDF with
> PDFCreator, but I got errors about Unicode mapping when I ran the
> Accessibility checker within Acrobat 8. So...it's ok with me if I have to
> make a .ps file first. I'll gladly do that if it will help me side-step
> 508 issues.

PDFCreator appears to be an open-source project, and I'm sure it's fine for what it does. But is your IT dept. aware that you have an Adobe Acrobat 8 license? They should be helping you troubleshoot the problem with Acrobat 8, not suggesting you discard it for some freebie alternative. 
 
> Richard, regarding your suggestion of using Save As PDF....it didn't work
> for me. It tells me I need Distiller 5.0.5 or higher, and that confuses me
> because I've got Distiller v8 that came with Acrobat v8.

That message strongly suggests that FM isn't aware of your Acrobat Distiller and/or Adobe PDF printer installation. By any chance, was Acrobat installed before FM? Have you tried reinstalling/repairing Acrobat? In Printers and Faxes, do you have an Adobe PDF printer instance? Is its port set to My Documents\*.pdf?


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
------
rgcombs AT gmailDOTcom
303-903-6372
------