FrameMaker crashes and Acrobat Pro 9 Extended

reynolds at semicool.com reynolds at semicool.com
Wed Aug 11 06:30:23 PDT 2010


Update: I deinstalled Acrobat 9 Pro Extended and installed the trial
version of Acrobat Pro 9. All crashes immediately disappear. Life is good.
But I'm still wondering why Extended is such a disaster on any system I
run. (Also hoping Adobe will permit me to "trade" Extended for regular
Pro. It's a shame. There are LiveCycle Designer features in Extended I
really need.)

Following are excerpts from kind response from Art Campbell, as well as my
replies...

> * You don't mention what OS you're running under Bootcamp. If it's XP,
> have you installed the MS hotfix for PostScript printers? Info at:
> http://blogs.adobe.com/techcomm/2008/07/hotfix_for_framemaker_1.html
> The fix is at: http://support.microsoft.com/kb/952909/en-us

Yes, it is XP. I'll look into this hotfix.

> * Is the Acrobat logical printer set as your system default?

Yes

> * If the crash happens consistently on the same page

It happens on the first page of any multipage doc.

> * If you have any content imported from Word or other programs, have
> you saved the .fm file as .mif, opened that, and saved it over the .fm
> to remove any hidden control characters?

No Word content. Just .eps vectors from Illustrator and some screenshots. 
Haven't saved to MIF lately, but tried that years ago when the problem
first surfaced. No luck.

> * Are you using SaveAsPDF from Frame? Is the behavior the same when
> you Print to the Adobe printer?

Yes. I tried every PDF generation approach available and the result is the
same.




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