Off-Topic: Acrobat Shared Review

[Flato, Gillian]

Richard,

I am using Acrobat 8 and Frame 8. If Acrobat 8 requires a Server application, then the wizard should specify that. The error message should state something useful like, "Missing Server App <Name of Server App>"

RJ - I took your suggestions and it still doesn't work. I moved the PDF to a local drive, set the file to be shared by everyone, gave everyone permissions to it, and I still get the same error message: The file destination provided is not valid. Enter a valid file location.

Thank you,
 

Gillian Flato
Technical Writer (Software)
nanometrics
1550 Buckeye Dr. 
Milpitas, CA. 95035
9408.545.6316
  408.232.5911
4 gflato at nanometrics.com

"Well Done is better than Well Said" - Benjamin Franklin

-----Original Message-----
From: Combs, Richard [mailto:richard.combs at Polycom.com] 
Sent: Wednesday, December 01, 2010 6:28 PM
To: Flato, Gillian; framers at lists.frameusers.com
Subject: RE: Off-Topic: Acrobat Shared Review

Flato, Gillian wrote:
 
> Have any of you EVER been able to get Acrobat shared review feature to
> work?
> 
> Every time I get to the screen entitled, "Decide How to Send the PDF
> File," I select my shared file, (which I make sure has permissions set
> to Everyone and is on a network drive) and then click Next. I always
> get the error message, "The file destination provided is not valid.
> Enter a valid file location."
> 
> I've tried it with a local drive in a publically shared folder with
> permissions set to Everyone. Same error message. Also tried repairing
> Acrobat. No help, same error message. Does it even work at all? Has
> anyone ever had it to work or is it totally bogus?

What version of Acrobat are you using? The last time I looked at shared (server-based) reviews, it required a special Acrobat server application (I think this was Acrobat 7; maybe 8). With Acro 9, that no longer seems to be necessary, but I'm OK with emailing comment-enabled PDFs to my few reviewers (I don't really need them to see each others' comments). 

In Acro 9, there's supposed to be a wizard to help you set this up. Knowing Adobe, the problem may be that they're not clear in explaining/describing what you need to do. But take a look at this: 

http://help.adobe.com/en_US/Acrobat/9.0/Standard/WS53DFBF0D-427E-46d1-829C-BBAED285F67D.w.html 

And the topics that follow, like this: 

http://help.adobe.com/en_US/Acrobat/9.0/Standard/WSB7237F9D-E90A-4c6b-8C0D-58C7B2063B1D.w.html 

It sure sounds like all you need is a network folder. But it's not clear if the PDF you want to share should be in that network folder as you step through the process or not. 

Of course, if you're using an older version of Acrobat... 

Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
------
rgcombs AT gmailDOTcom
303-777-0436
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