Crashing when saving as .xml

Stamm, David-P45904 Dave.Stamm at gdc4s.com
Tue Jan 19 11:08:57 PST 2010


Windows XP Professional 2002 SP2
Intel® Core(TM)2 Duo CPU
T9400 @ 2.53 GHz
1.59 GHz, 3.48 GB RAM

Adobe® FrameMaker® 8.0p277 (structured)

On two similar workstations with similar setups, FrameMaker crashes when trying to save two of seven files as XML files.  Get same results with both files when choosing either "File | Save As..." or "File | Save As XML... ."  The other five files are fine.

In "Save Document" window, choose "Save" button.  FrameMaker displays message,

	"FmTranslator client got assertion failure."

Choose "OK" button.  FrameMaker crashes with both customary message plus, "The instruction at . . . referenced memory at . . ..  The memory could not be 'read'."

Have sent crash logs to FrameMaker failure reporting.

Help, please.

Thanks!

Dave Stamm



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