Fix for Acrobat license problem in TCS

[Alan T Litchfield]

Thanks Richard,

A useful link. This appears to be similar to other Adobe licensing  
problems.

Really there is no change from what people have already said except  
that now they have an application that queries the database that  
stores the data and confirms that it is indeed lost, in which case you  
have to reinstall Acrobat.

I suppose at least we now know where the problem is, why not back up  
this cache.db file and when the problem occurs, replace it?

Alan

On 26/01/2010, at 9:43 AM, Combs, Richard wrote:

> Just a quick heads-up for TCS 2 users who experience licensing  
> problems
> with Acrobat: Today at Adobe's "Technical Communication" blog
> (http://blogs.adobe.com/techcomm/), Mahesh Kumar Gupta posted a link  
> to
> a utility and a procedure for using it to fix the problem.
>
> I haven't experienced the problem myself, so I can't vouch for the
> utility or procedure.
>
> Richard G. Combs
> Senior Technical Writer
> Polycom, Inc.
> richard.combs at polycom.com
> 303-223-5111
> ------
> rgcombs at gmail.com
> 303-777-0436
> ------
>
>
>
>
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--
Alan T Litchfield
AlphaByte
PO Box 141, Auckland, 1140
New Zealand
http://www.alphabyte.co.nz
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